These notices included your right to dispute the balance owed. If this is the case, consider contacting a professional credit repair company. Houston Texas, Galaxy Asset Purchasing, LLC Convergent Outsourcing, Inc. I have an old Sprint account that went into collections via Convergent Outsourcing. Wait. Companies across the United States contact us to help them recover debts. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Convergent Outsourcing, Inc. is a third party debt collection agency and member of ACA International with over 60 years of experience in the collections industry. It's the only way to shut them down. I got a letter stating I owed monies to Sprint. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. They collect debts for financial institutions like Credit One Bank and PayPal, and telecommunication companies like Sprint and Verizon. This profile has not been claimed by the company. One of our team members will walk you through the payment process and answer any questions you may have. Convergent Outsourcing received and responded to numerous requests for validation as well as requests for credit deletion in exchange for payment. I've slowly over the past few years been getting some negative information removed from my credit report. I just went through this, except the CA for mine was ERC. Learn more. geez that hurt but the future right? I have a collections account being reported by "Convergent Outsourcing". However, there may be instances where credit reporting agencies take a few weeks to provide updates. Debt collection from Convergent Outsourcing on Sprint phones I - reddit OC and CA are in no way required to delete. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Convergent is required to password lock receipts due to housing sensitive information. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Do I handle the debt through Convergent? We're available to help by phone at 1-800-444-8485 or online through our contact form. If its still there, contact the agency and remind it of the agreement, and make it clear that you wont make another payment until it removes the entry. If this describes your current situation, send a letter to Convergent Outsourcing and request a goodwill deletion. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. https://www.ripoffreport.com/reports/convergent-outsourcing-inc/renton-washington-98057/convergent-outsourcing-inc-scam-collection-for-sprint-renton-washington-1174751, Convergent Outsourcing, Inc. Convergent Outsourcing, Inc. CONVERGENT OUTSOURCING FRAUDULENT COMPANY Renton Washington, Convergent Outsourcing, Inc. Convergent Mailed me a notice to collect a debt that doesn't exist. Please contact the moderators of this subreddit if you have any questions or concerns. Convergent Outsourcing help. . Typically, Convergent Outsourcing is a tough egg to crack. Show proof if you have. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. I called sprint, who was very eager to accept a payment to confirm if this was true. Tell us has your experience with this business or person been good? Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. Originating in 1950, its current headquarters are in Renton, Washington. Learn more about how we make money. Investigate this business and this Tom ** who could be a fake also. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Phone calls must be made during "reasonable hours" only. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. The records of Verizon Wireless show that your balance of $38.63 is due in full. We have reviewed the complaint and the related matter. I told him I have had this number for 18 months, do not know anyone by that name and I was going to report him, which I did. He confirmed that after paying CO, Sprint would delete the account from my CRs. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. In response to this complaint, your account will remain reported to the credit bureaus with accuracy. Work with Lemberg Law out of Wilton, CT. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Somehow before I did they bought the debt and are reporting it. So, now I'm not sure how to handle this. This is what I just went through. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. If you have an account with us, were here to help! Stop breaking the law. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. They told me that I am in debt to Sprint for over $300 Maryland Residents: This agency is licensed as NMLS ID # 930053. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. No luck. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. To find the most relevant information concerning collections or credit card inquiries, please visit: https://money.com/how-to-remove-collections-from-credit-report/ or https://money.com/get-items-removed-from-credit-report/, Money Group, LLC It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Unfortunately, if a bill remains unpaid, the original creditor may employ the services of a third-party debt collection agency to pursue the debt. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Create an account to follow your favorite communities and start taking part in conversations. Note: I recorded both Sprint phone conversations. I called sprint back and spoke with a gentleman this time. I don't dispute that I ever had a Sprint account. They also collect medical debts. You may find that it wont budge, even after you try the strategies above. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. To obtain this information, its best to contact the applicable credit bureau instead. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. I called Sprint to get some information on the account. Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are Ripoff Report | Convergent Outsourcing, Review - Renton, Washington If it was sold, Convergent has the legal right to collect and to post on your reports. Convergent Outsourcing, Inc 800 SW 39th St/PO Box 9004 Renton, Washington USA Phone: 8662916364 Web: www.convergentusa.com Category: Cellular Phone Companies Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington Print this Report Email this Report Tweet Business Rating: Rate this business They said they didnt do that when clearly they did because it is listed as paid on my credit report. Bryan Sankey - Sprint Trainer - Convergent Outsourcing - ZoomInfo PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. How do I get them to delete their reporting. They need to be investigated for fraud!!! I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. Further information is available in our FICO Data Privacy Policy. If they say yes, you have something to fall back on. Convergent Outsourcing does not accept payment in exchange for credit deletion. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! We also understand that you may be hesitant to give your information over the phone or online. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Some dont. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. ConsumerAffairs is not a government agency. With account paid and settled. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. They offered a settlement of 50% Renton Washington, Convergent Outsourcing, Inc claim I owe $1,320.69 to AT&T Wireless, called AT&T never had acctin-stor e or archive Dept Renton Washington, Convergent Outsourcing Inc This is not a real collection agency! On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Within 48 hours it was on my credit report dropping me almost 20 points. Copyright 2022 Consumers Unified LLC. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. We appreciate the opportunity to respond to your concerns. Just because you paid Sprint off doesn't mean that it gets it off your report. I have not had business with Dish for over 3 years and left them with a $0 balance. I know this thread is a few months old but I thought I'd share my experience. I don't think however that once you have the debt paid (however you do it) you should worry about on your report. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! She will most likely say she will check with another department and get back to you. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. If push comes to shove and you need to take legal action, its your word against the agencys. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. If you have questions or need to make a change to your account. In business since 1950, Convergent is one of Americas leading collections agencies. I'm just thankful to knock another baddie off my reports! Hence, the persistent phone calls and emails. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. This piece of federal legislation prevents debt collectors from harassing customers to pay. Convergent Outsourcing was the most recent CA to report on this debt. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. It doesn't erase the existence of the debt. I paid them a lump sum to settle the account. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. In business since 1950, Convergent is one of Americas leading collections agencies. I took the forums advice and sent a DV letter which they verified, I then proceeded to send a PIF/PFD letter on 8/30; today is 10/6 and still no response. Legally they've followed to the letter of the law. If someone knows please reply.