hotel xcaret photo pass
We offer you multiple payment options to pay for your reservation. Is there a discount for persons with disabilities? Copyright Experiencias Xcaret Hotel S.A.P.I. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Can I pay with credit card or debit card of a person not included in the visit? Traveling on business? Sol (PEN): Visa, Mastercard, Diners and JCB. Our All-Fun Inclusive concept is strengthened with new benefits to continue surprising you on your next stay. Photo Pass FAQS | Xcaret Park Official Site The minimum age allowed in Xplor Fuego is five years old. Unlimited non-alcoholic beverages (coffee, chocolate and fresh flavored waters). They are encoded directly from cameras with high resolution. (01152) 55 4163 7327 (01152) 55 4163 7327 I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. For more information, please consult our list of products and services found in the price list section of our website. Hotel Xcaret Mexico: The Experience Photo Pass - Planning | Best Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. Sorry, the tickets for any of our attractions are not transferable. The photos of you and all your companions in a single package for you to fully enjoy your visit. The experience of living Mexican art . Are there any special prices for children? Review collected in partnership with this hotel. it was just my wife and I for her birthday/anniversary. In Hotel Xcaret Mexico we do not say goodbye, we say see you soon! Dont Buy the Photo Package!!! - Review of Hotel Xcaret Mexico, Playa What should I do? Your previous content has been restored. If you buy multiple parks, the pictures taken at the hotel are included for free. Can somebody on a wheelchair access the Park? We can provide it to you if you have your purchase receipt. ", A verified traveler stayed at Copley Square Hotel, "Nice hotel. $148. 2.- A list of the albums that are included in your package will be displayed. Where is the photo that I downloaded located? Paste as plain text instead, Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. I really had no idea of how to use them. Thank you for contacting the Photo Department at Experience Xcaret. Once we receive your request we will proceed to complete your refund which will appear on your credit card statement within the following 15 to 20 working days. How many times can I download my photos with my download code? The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. If you do not have a credit card to make your purchase, you can choose bank deposit option as a payment method in the checkout process and follow the steps, or dial our service numbers where we will provide instructions to make your purchase via bank deposit. Yes, at the Stalactite River Swim, the use of life jackets is mandatory. Speed doesnt go higher than 19 mph. Enjoy a meal from the restaurant and perks like free WiFi. The file is downloaded to the device, although it opens in a new window and you will have to click on the image to save the photo, we recommend that it be done on a computer or in the application: App Xcaret. Where I can store my personal belongings? 2.- A list of the albums that are included in your package will be displayed. Enjoy truly special moments of fun and relaxation with the . Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. How do I find and download the photos from the website? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Yes, you can contact the photography customer service center. Other small things that kind of irked me were: our toiletries never got refilled. Lock in the lowest price from these sites. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Solidaridad, Quintana Roo, Mexico. No, our Park tickets are not exchangeable for other products. Only adult individuals aged 18+ are allowed to drive. Subject to availability. She answered immediately and assisted with even my most insignificant requests. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. 450 Summer Street, Boston, MA, 02210. (01152) 55 4163 7327 Underground River Rafts of 580 yards paddling with special hand paddles. Clear editor. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. What happens if I didn't bring along the credit card used for payment? Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Yes, you can change your visit to another date within one year from the date of purchase of the ticket. My hotel is not available for pickup, although I chose transportation to the parks. Ingresar - Xcaret . HOTEL XCARET ARTE - 105 Photos & 15 Reviews - Yelp !My family and I stayed at this hotel for 6 nights. When I visited the Park I couldn't purchase my photos, can I still buy them? This is my happy place, my own personal paradise. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya.

In Hoteles Xcaret, we create a delightful experience for each and every one of your senses in each restaurant. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. No, all the activities are included in your admission. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico, This is the version of our website addressed to speakers of English in the United States. Is there any type of refund and/or cancellation. Do I have to reserve for a specific date? 800 006 FOTO (3686) Presentation of a valid ID card at our counters is mandatory. At what time can I call customer service? Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. I live and work in Quintana Roo and I dont have IFE. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. Changes are not permitted on the day of your visit. The minimum age to enter is of 5 years old. How do I open the ZIP file when I download multiple photographs? A full-service spa, 4 restaurants, and an outdoor pool are all featured at this smoke-free hotel. We are here to serve you and to meet all requests, questions or suggestions you may have. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! Every morning, around six, I saw the same young man, about 20 years old, report to Work. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. The All-Fun Inclusive concept of Hotel Xcaret Arte includes unlimited access to the most iconic and beloved parks in Cancun and Riviera Maya: Xcaret, Xel-H, Xplor, Xplor Fuego, Xenses, Xoximilco, Xavage, and Xenotes, that together, will add up to 200 experiences of adventure, inspiration, and amusement. de C.V. | We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). Hotel Xcaret Arte is a homage to the best Mexican artist. This option is valid only in Mexico. The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. Swim in the 437-yard stalactite river inside ancient caves. We were very close to one of the smaller, double level infinity pools and a beautiful lagoon area with one of the resorts hidden water slides. Are these activities allowed to elderly people? As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh water). Yes. To replenish energy, a delicious picnic will be waiting for you. Steaks at La Cantina were fabulous, but the real highlight for me there was the melted cheese and crispy rib eye appetizer; its amazing and a meal all to itself. 6 years ago Save "Reservations cancelled with more than 2 days in advance before the booking date are subject to a 10% administrative fee; from 2-0 days or in case of no show, reservations are non refundable. Omni Boston Hotel at the Seaport. Not the end of the world, but it would have been nice. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Customer Service. The ramen at Xin Goa was excellent as was the fried rice. How do you remove the watermark from the photos? Depending on the operation, transfer could be in a van or luxury bus. Check in was swift and easy at 3 pm, as promised.Our room was beautiful and located in Casa Viento- with a river view. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. I really recommend this Hotel. To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. After visiting with colleagues in the spring, I knew I had to bring my family back. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. Frequently Asked Questions | Xplor Park Riviera Maya Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? You must present official ID (IFE) with address in Quintana Roo. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. Discover Isla Mujeres, a fascinating island in front of Cancun, where you will find spectacular beaches, a peaceful and relaxed Mexican atmosphere, and important Maya vestiges. 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. I loved the location of the hotel, very close to everything. It has 900 adults only (young adults ages 16 and up) suites inspired by artists of Mexicos culture, 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush. Other services (ATM, WiFi and gift shops). On your PC or Mac the downloaded photo is automatically saved in the downloads folder. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. I also requested a king size bed (I was proposing on this trip!) Due to the nature of the product we offer, you always have the possibility to view the photos. I have sent multiple difference emails requesting assistance with no response. Strike your best pose, smile and take as many pictures as you want during your visit. Get onboard the shuttle and visit it as many times as you want. 2.- A list of the albums that are included in your package will be displayed. But the bracelet also gives guests access to innovative photo stations conveniently located throughout the resort and the various theme parks, including Xcaret, Xel-Ha, Xenses, Xplor, and Xplor Fuego. Does admission to Xplor Fuego include transportation? Everything about the hotel was excellent. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. We dont have teachers or students discounts. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad My daughter also couldnt get enough of the steak tacos at Las Playas. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. How do I find and download the photos from the website? Enter the heart of the Mayan jungle. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. Fill out this form and one of our agents will follow up on your request. (01152) 55 4163 7327 It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. For cancellations you must send an email to customerservice@xcaret.com to specify the grounds on which you proceed to the cancellation and our Customer Service Team will respond within 48 hours. How does the discounts purchasing in advance apply?