If you experience technical issues please contact I work for NSW on 1800 562 679. Have relevant examples and situations that you can draw on to respond to questions. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. The interview will generally involve a single interview panel consisting of two or more assessors. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. Guidelines, templates, capability comparison guide, and a library of sector role descriptions. Competitors: Unknown. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Revenue: Unknown / Non-Applicable. business strategic plans. Your application will be reviewed against the requirements of the role. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. When preparing your application, there are some key things we need to know about you. Support business to develop process models, relevant documentation and training Employment | NSW State Emergency Service The typical recruitment process follows the below steps. Work With Us - Transdev Australasia The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. More information about the NSW Public Service Commission. This builds confidence in understanding how personal information is handled within the workplace. Answered 1 January 2019 - Customer Service Representative (Former Employee) - North Sydney NSW Pleasant group interview, very professional Answered 21 October 2018 - Fraud Specialist (Current Employee) - Sydney NSW 1 fave to face interview Our work is continually Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. You will be required to consent to a National Police Check as part of . All new employees must agree to comply with the requirements outlined in the policy. Come join us and influence the future of our great state. We aim to have a health system that values its workforce as a vital resource and treats its staff fairly. How To Become A Firefighter NSW | Fire Recruitment Australia Copyright 2015 NSW Public Service Commission. Stage 1: Online application In this stage you will be asked to provide information about your experience, interests, and education. Fair Work Commision (FWC) held that those concerns were valid, but the dismissal was unfair as they failed to afford the employee procedural fairness. Late applications may not be accepted. Civilian Employees - NSW Police Public Site Search jobs. analysis, design reengineering to support business process improvement and need you to develop and present your strategy (for example, for the design and implementation of the program). Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Write your response with honesty and passion. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. In-tray exercises simulate administrative aspects of a role. It is best if you can tailor the content to the job you are applying for. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. are applied To be You should prepare a succinct application demonstrating why you believe you are the best person for the position. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. reengineering,and Focus on providing specific and clear responses. Our library opening hours are between 8.30 am to 8.30 pm. I was provided with the best pool of candidates I could have asked for. Good cover letters use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. To be Search for a job at I Work for NSW. Department of Customer Service careers | NSW Government Copyright 2015 NSW Public Service Commission. This will help you understand your many employer obligations, including tax and superannuation. How does the job fit with my values and standards? About the job: Every day is different as a Recruitment Resourcer with HNE Health. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. Once you have found the job you want to apply for, submit your online application through the I Work for NSW website. Includes information on the GSE Act, Rules and Regulations and guidelines followed by the PSC in utilising the Commissioners power. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. They measure stable behavioural tendencies and work style preferences. (BPM) to ensure effective governance and best practice processes and principles To answer this type of question you should: Use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. presentations or written exercises. The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. customer experience to all citizens across NSW. This is likely to involve: We generally use a staged assessment approach when: This means completing assessment tasks, one at a time over 1 to 2 weeks. For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which . Hunter New England Local Health District provides public health services to the Hunter, New England and Lower Mid-North Coast regions. If you are invited to an interview, you may be asked to upload a number of documents to your application online. Our recruitment process - Applying for a job - Ministry of Health If you miss out on the job, we encourage you to keep looking and applying. We support innovative programs in areas as broad as digital government, consumer protection and major public works. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. The report provides an assessment of the key factors that influence the shape, performance and behaviour of public sector agencies and the people who work in them. All rights reserved. I look forward to working with Pulse and the team in the new year when we start hiring again! Recruitment | ODPP We will ask your permission to contact your referees before we do the checks. A career at the Department of Customer Service (DCS) allows you to serve the people of NSW. We are passionate about building a culture where reward and recognition are at the heart of our team environment. Recruitment Process | Transport for NSW Legal requirements GSE rule 16 sets out the merit principles that apply to employment decisions in the Public Service. Is this the next step in my career journey? Applying for a job - I work for NSW Employment Type: Various Permanent and temporary opportunities. ensure our focus is always on the customer. Summary a brief introduction about you, your work experience, training and interests. Explain what attracted you to want to work for the NSW Government. education qualification check (for nominated roles), credit check and / or bankruptcy check (for nominated roles). Your application. Manage a portfolio e.g. Medical assessment You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Our recruitment process - Australia Post About the role: The Business Improvement team at Service NSW are?currently looking Information on decisions and rulings made by the Commissioner since 2013. Test your computer equipment before you start. Privacy Agreement - Oracle They usually involve completing several assessments over a part or whole day. optimise business outcomes Information on what to consider when looking for jobs. Application process | Cancer Council NSW You need to reapply if you find another opportunity. NSW Health applicants Temporary and casual roles may be suitable for time limited working visas. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Those who successfully make it through the Recruitment process will be invited to undergo the UCWE. include any specific information requested in the job ad, address the focus capabilities listed in the job ad, look through, showcase your achievements in past jobs or from other contexts, for example volunteer work, show us that you have most of the skills we are looking for, tell us about your passions and interests, show us how your current skills are transferable to new situations. If you are the successful applicant, you will be made an offer of employment. If you progress to the assessment centre stage, you may be required to complete different versions of assessments for different streams, with the exception of the Hogan Personality Inventory which will only be required to complete once. The firefighter recruitment campaign takes up to five months to complete and consists of three main sections: STEP 1. upload your CV. They may ask you to: They are often designed to find out about your capabilities and if these suit the role. The application process - I work for NSW Monthly RDO, 5 weeks annual leave and free travel pass. Be specific dont tell us what you think you might do in the situation tell us what you did. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. customer service on behalf of the NSW Government and Review the job advertisement and role description. For enquiries relating to recruitment please Inclusive recruitment . Our recruitment process. use a real business situation such as the start-up of a new program. Set aside time in your day to do the assessments so that: Find a quiet location away from distractions and disturbances. Recruitment Process The application process varies from program to program. $27.39ph. Recruitment process You can prepare for the interview by reviewing the capability requirements for the role and reflecting on how you've demonstrated these capabilities in the workplace, through your studies or in your personal life. All rights reserved. material foroperational Use full sentences, check your spelling and grammar and stay within the word limit. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. There are currently 110 jobs Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Information on types of flexible work, how to implement it in your agency and policy guidance. Complete your application using the online form on NSW Health Jobs, including your work experience, education and responses to any open-ended 'targeted' questions. support@jobs.nsw.gov.au . Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). service check (for current NSW Government employees). Relate your skills, experience and passion to the specific job. Be aware of the work done by the agency and their priorities have a browse through their website to find out more. an interview. Use full sentences, check your spelling and grammar, and stay within the word limit. Correctional Officer - Security & Intelligence, Southern NSW For the social work stream the activities are a structured interview and a role play. The Public Service Commission's Employment Portal offers advice on recruitment and selection, including legal requirements of the Government Sector Employment Act 2013 and the Government Sector Employment (General) Rules 2014, and the NSW Office of Local Government oversees Guidelines for the Appointment and Oversight of General Managers (2011). We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Example: Responding to a targeted question about your interests. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Do you want a job with a purpose and love helping people? Our employee recruitment and selection policy describes our process for attracting and selecting external job candidates. supportting business process improvements, providing solutions aligning with You usually have a limited time to do the task. The application will be auto-populated with relevant information from your profile, which you will be asked to review and update. The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! The recruitment process Get prepared and read the following stages of the recruitment process: Focus Capabilities Resources The following resources from the I Work for NSW website can support you through the application process: Finding the right job Deciding to apply for a job Writing your job application Assessments Support business to identify, drive and deliver continuous improvement and 1. Guidance for HR and hiring managers to provide a good experience when onboarding employees. We use at least 3 different assessments to help you to show you can do the job and use 2 main approaches to structure our assessment processes. The job ad and information package will give you instructions on what to put in your application. There are known benefits to policy, service design and service delivery when a workforces composition reflects the community it serves. Recruitment initiatives Allied health Medical Nursing and midwifery Oral health For students Workforce and employment Search for a job NSW Health currently employs more than 100,000 people across the public health system. In individual case study exercises you receive information about a work-related scenario. The Strategic Workforce Planning Framework and planning cycle. make you a formal offer of employment (in writing). customer experience to all citizens across NSW. Most assessment activities are timed, and are likely to include reading from a computer screen or paper. This is where we ask all candidates the same set of questions. Well also provide your assessment results to your employing agency to support your development. Occupational Assessment, Screening and Vaccination against Specific Diseases - this is a Category B position. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Targeted / Identified: Role: Process Improvement Coordinator. Candidates who are assessed as meeting the requirements for the role but aren't successful in their application may also be offered a place in recruitment pool for future vacancies. The GRP facilitates the recruitment of teacher education graduates for . For more information, please visit: http://bit.ly/HNEHealthSteppingUp. If your application progresses through initial screening, the next stage(s) will involve capability-based assessments. listed by . Support the adoption and continual improvement of Business Process Management The purpose is to determine if you can do a technical part of a job. reengineering,and Visit our Careers site to find out what it means to work for us. All rights reserved. You do not need to attach a resume or cover letter. Before your assessments you should: If you are one of the candidates most suited to the job, we will contact your referees. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Copyright 2015 NSW Public Service Commission. We invite you to share examples of specific situations from your own experience including: We use more than one assessor in an interview to help us: We often use an extra 1-on-1 interview at the end of the process to help decide who is the right person for the job. You may be trying to access this site from a secured browser on the server. Sydney. Relate your passions and interests to what the job offers you. Support business to identify, drive and deliver continuous improvement and Capability Application Toolto prepare for the recruitment process by accessing Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. Salary Grade 5/6, with the base salary for this role starting when we expect a large number of applications. You will also be invited to book into a virtual assessment centre. In this stage you will be asked to provide information about your experience, interests, and education. Give an example of a situation where you provided services that were customer-focused. We are a diverse and inclusive employer and we strive to reflect the community we serve through our workforce. Yours may involve some or all of the below steps. 10000+ Employees. Applying for a position - NSW Health applicants Includes reports from 2012 to now. Review the role description to help you think about whats involved in the job. processes to support business operation Following a recruitment process an applicant may make an access application under the GIPA Act seeking access to government recruitment information. Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. Focus on how your knowledge, skills, and abilities match those needed for the job. Position Classification:Administration Officer Level 4 Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging Hours Per Week:38 Requisition ID:REQ381575. Employee Recruitment Process In Australia - Biz Latin Hub Closing date: 16/03/2023 - 10:00 AM. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. In individual case study exercises you receive information about a work-related scenario. We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. ensure our focus is always on the customer. Jobs in Regional NSW - Regional NSW Job Agency | Hays A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. Review your previous work (paid and volunteer) and study experiences. Our agency is passionate about delivering first-class create a profile to search or apply for jobs on the www.iworkfor.nsw.gov.au websites; and/or apply for a job advertised on the www.iworkfor.nsw.gov.au websites. We offer more than just a job, with careers almost as diverse as our people. PDF Step by Step Guide Careers Resources for Education - UNSW Sites Applying for a position with NSW SES: All applications will need to be submitted . Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. providing coaching to a team member for a manager role. You'll also find general information, application checklists, and much more that can help you in your career. successful in this role you will have:Experience in a similar role Strong communication, collaboration, and problem-solving The application process Read more about the application process for the 2023 NSW Government Graduate Program. Support the adoption and continual improvement of Business Process Management Focus on how your knowledge, skills, and abilities match those needed for the job. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. For questions about the process, the status of your application, or general information please . Specify your job search criteria, then click "Search for Jobs". The code and framework applied to all PSC employees. Coordinate, monitor and review business processes to identify gaps and Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. We welcome applications from Aboriginal and Torres Strait Islander candidates and we have an Aboriginal Employment Consultant that can provide support. This is where we ask all candidates the same set of questions. There are currently 218 jobs Our recruitment processes help you to show how you are the person best suited to the job and the agency. Applicants who are able to do this are more likely to progress through the application process. Assessments allow you to show how your knowledge, skills and abilities suit the job. analysis, design reengineering to support business process improvement and As the purpose of recruitment is to identify the applicant best suited to the role and the needs of the Ministry of Health based on merit, not all applicants will progress through all stages. This is something you must have, otherwise you cannot progress. Recruiter: usually affiliated with HR and responsible for the HR recruitment process. I work for NSW hiring Recruitment Administrator in Sydney, New South If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are committed to employment practices that are fair, responsive and inclusive. Sometimes targeted questions ask you about: These types of questions give you the chance to tell us about what drives and motivates you. Our work is continually bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. Resources to support senior leaders contemplating an organisation restructure. at $81475 base plus superannuation. describe why youre interested in working for the agency or in the NSW Public Service. Service NSW is the leader in providing Applying for a role | NSW Dept of Planning and Environment processes to meet the business objectives Candidates will not progress if they do not compare as well against other candidates. NSW Health offers a world class public health system providing a comprehensive range of health and health-related services across NSW. for a dynamic Process Improvement Coordinator to join the team. Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. If you don't receive a confirmation email, check your junk or spam folders. Total remuneration package: $66338.79 - $67937.54. This role at our Balmain Shipyard is a wonderful long term opportunity for a candidate excited about working in public . Easily navigate the range of options for filling roles using our guidance and decision tree. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. be ready to describe your interest in the role or in working for the agency or the NSW Public Service. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au. Lodge your NSWPF application through I work for NSW. NSW government sidelined independent recruitment process when hiring Graduates receive a competitive salary, study support and a permanent role upon completion of the program. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. efficient enhancements in operational efficiency, customer service, systems and Agencies may contact you to complete a reference check. psychometric testing. All our assessment processes involve at least one interview. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. If this sounds appealing to you, we welcome your application! Remuneration: $33.46 - $34.26 per hour plus superannuation. More than 100,000 people work in or directly with NSW Health, across 15 local health districts, NSW Ambulance, NSW Health Pathology, Sydney Children's Hospital Network, Justice and Forensic Mental Health, Agency for Clinical Innovation, Bureau of Health . Please visit Microsoft to upgrade to MS Edge. You will be required to: complete all personal detail fields. Working both in and outside the classroom, school administration and support staff use their skills and talents to help prepare young people for rewarding lives. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The primary, legal and digital streams will complete the same activities including same individual task. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . Our digital services team employs over 500 designers, engineers and product managers.