Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. Check out the best The Arizona Republic subscription offerings at. if (!document.MAX_used) document.MAX_used = ','; Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. I got only a confirmation that they had received my complaint, and nothing more. I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. did not enter a stop when the customer called to cancel their subscription. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Deliver early mornings - before 7:30 A.M. 3 1/2 - 4 hours of work each morning (after learning the route). Our finance department confirmed the We are unable to find an active home delivery account at the address provided. What happens if I dont Activate my account? If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. document.write ("<\/scr"+"ipt>"); We apologize for the miscommunication. Enjoy both your weekend mornings! The agent told me refunds take 10 business days. On my bill, it says Adjustments to rates may take place as subscription terms expire. What does that mean? Check the masthead. The phone number will be in your phone book, on your bill, or in the newspaper. What should I do? I tried to Activate but it didnt work. I tried to Activate but it didnt work. document.write (document.charset ? I called again, because I did not receive a payment through the mail. [CDATA[ 520-573-4366, Digital Advertising Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. If it doesnt, just email us at ateso@tucson.com and well find another way to provide you with the link. document.write ("?zoneid=5&block=1&blockcampaign=1"); So, we have different subscribers Because of the time I have had to spend dealing with this issue, I want that not only will my money be refunded but that they provide a free online subscription for a year. Contractors are obliged to deliver complete newspapers in good condition by 7:30am Monday-Saturday and by 8am on Sundays. Now let us get into the crux of this guide. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact Tucson Arizona Daily Star, so that we can send a reminder notification to the delivery carrier in your area. Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ Have questions about your subscription? We have not received the paper 7 or more tomes in the past month. the new content, if you would like to cancel your subscription we will provide Like all other businesses, it is sometimes necessary for us to increase prices. Business hours: 8 a.m. to 5 p.m. Monday through Friday. Submitting a response indicates a willingness to work with customers to make things right. Can I get an online only subscription without print home delivery? *** ***** .99 per month promotion ended in March 2022. We get you exceptional pricing and special discount offers on newspaper delivery in your area. Can I get a print subscription without Full Access? business days to post to her account. Does the Star still participate in a News In Education program? Let them know that you are ready to resume service. Community Guidelines -Be civil and respectful: Respond to comments in a thoughtful and considerate way. Click on "Arizona Daily Star" or "Star Publishing Company" to cancel. Holiday hours vary. missed delivery issue and thank them for giving us the opportunity to correct . If you purchased your subscription online, you set an email address and password when you completed your purchase. Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. * Please note we need 4 business days notice to process your vacation stop online. Paper, ink, fuel, delivery fees, and other expenses incurred in producing our product increase over time, and these increased expenses must be partially passed along to our customers. Based on your location, delivery of your newspaper may come through the U.S Postal Service and arrive at the same time as your postal service. Arizona Daily Star. Plan to resume delivery on the day after you return. Vacations Vacation Stop / Restart Finish Deadlines for starts, stops, or changes to subscriptions are Thursday at 2 p.m. for the Sunday issue and Monday at 2 p.m. for the Wednesday issue.. We sincerely apologize for the inconvenience. To Activate your subscription, go to tucson.com/activate and choose a password. if (document.context) document.write ("&context=" + escape(document.context)); Please note that while newspaper subscription prices are published for your zip code there is a very small chance that your specific address is not serviced by the Tucson Arizona Daily Star. document.write ("-->, 101 E. Market St. Suite D Warrensburg, MO, 64093 On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? var m3_r = Math.floor(Math.random()*99999999999); * Please note we need 4 business days notice to process your vacation stop online. YES! To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. Published 12/30/2022. Monday - Friday: 8:00am - 5:00pm. What happened? I waited until January 8, 2021 to call because I still didi not have a check through the mail. Saturday: 7:00am - 11:00am. We will continue to sell single copy print editions of the newspaper at retail outlets. renewing their subscriptions during any given week, all throughout the Do you offer redelivery if my paper was wet, damaged or missing? Newspapers will be held and delivered on your restart date. Yes. Never happened. Phone: 660-747-8123. How do I get a Full Access Subscription to the Arizona Daily Star? Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. * Please note we need 4 business days notice to process your vacation stop online. If home delivery is available in your area, Tucson Arizona Daily Star subscription rates will populate on the results page. Report Breaking News:. That way, there won't be a week-old newspaper sitting on the doorstep, signalling your absence to passers-by. eNewspaper Content Issues By that time the next month will be due again. See our contact list at tucson.com/contact. Includes unlimited access to tucson.com content, all apps, e-Edition and archives back to 2007. $20/mo. Complete the required steps. Yes. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. on December 23. You can easily find the terms and conditions for your subscription by visiting. Yes. See a video on how to access and use the e-Newspaper. It's usually located in the first few pages. Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. Click "My Apps and Games" then "Installed". For subscriptions including delivery of the print edition, any balance over $10.00 will be returned. i understand the Star is not delivered in our area. Senior Editor, News, Arizona Daily Star, Tucson, Az. Newspapers will be held and delivered on your restart date. circulation@tucson.com For shortest hold times, it is best to call in the afternoon, Tuesday-Friday. Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. Select a Tucson Arizona Daily Star discount below to get started! Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. e-edition@tucson.com var m3_r = Math.floor(Math.random()*99999999999); Click "Edit" beside the Arizona Daily Star app and then click on "Cancel Subscription". She could offer no explanation as to why the previous promises had not been kept. If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. Check. Existing subscribers can sign up for EZ Pay by visiting, Subscribers can update their payment method online by visiting. Published 12/11/2022. My newspaper seems to be missing some of the inserts. His account was stopped on 10/05/2021 and Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. TucsonLocalMedia.com 7225 N. Mona Lisa Road, #125 Tucson, AZ 85741 Phone: 520-797-4384 Email: tucsoneditor@tucsonlocalmedia.com year. Click "My Apps and Games" then "Installed". I saw a discounted offer or promotion, but I am already a subscriber. *** ***** The free article count resets each calendar month. Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. Published 01/15/2023. New subscribers can sometimes take advantage of temporary promotional rates. document.write (document.charset ? Not a robot? Listen today at. It is billed like any other day. Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. iOS and Android App Issues var m3_u = (location.protocol=='https:'? if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); '&charset='+document.characterSet : '')); Chat Now The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! I don't subscribe. BBB Business Profiles may not be reproduced for sales or promotional purposes. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. document.write ("?zoneid=6&block=1&blockcampaign=1"); Keep reading with a digital access subscription.