This has got to be the worst spa I have ever been to. What are some of the property amenities at Ragdale Hall Spa? If you prefer to cycle than walk, you can borrow a bicycle, and thus travel further afield. The pool area air temperature was a lot cooler than I had ever known it. They turn up in their coats and just stand around you. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Basically didnt want to know. Cleanliness. Both pools were also cooler than usual and the jacuzzi failed to impress as it was lukewarm. Choose between two fantastic offers at our favourite spa hotel in Leicestershire. Large groups will have the campus to themselves, while smaller groups may share common facilities like kitchens and the communal dinner. Hotels near Hillsborough Stadium, Sheffield on Tripadvisor: Find traveller reviews, 20,223 candid photos, and prices for 533 hotels near Hillsborough Stadium in Sheffield, England. The staff were friendly and helpful.You could eat breakfast in your room but we preferred to go down to breakfast. Accommodation. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Hotel & Travel Accommodation (21) Location. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. Same person lead the classes - think her name was Kelsey. Went into the steam rooms which were good. History. We booked a 2 night, midweek stay in November 2022. This is the version of our website addressed to speakers of English in the United States. Wonderful Ragdale - planning my next stay, A lovely stay at Ragdale once again. Basket; Our Contact Details. Bed was comfy and I slept well on my 2 night break. They went to the lighthouse spa with a voucher we got them and they thought that was brilliant. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! Whether youre joining us for a few days or for a longer break, youll feel the weight lift from your shoulders from the moment you arrive. Ragdale did not reply to any of my emails and phone calls about this serious blunder. The dining experience also had gone downhill. Ragdale Hall Spa: Disappointing - See 1,973 traveler reviews, 876 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. . This is the version of our website addressed to speakers of English in United Kingdom. Melanie M. 1 2. Very disappointed as have used the spa several times before. The hotel's grounds run straight into farmland, and the reception staff can advise you on the best walking trails to follow. On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. Ragdale is a very special place that is always developing and investing. I did address this with a member of staff who replied the temperature had recently been turned up!!!!! This cost me 167 and two additional treatments cost 95. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was re-built in redbrick and became known as Ragdale New Hall.It was built for hunting, which became fox hunting.It was purchased in 1908 from the Earl Ferrers Estate by . I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. Ragdale Hall Spa: Standards have slipped!! Luxury Plus rooms have ample space to stretch out and relax and are available as twin, double or triples. Beautiful gardens, outstanding service, and impeccable food. This cost me 167 and two additional treatments cost 95. fishy, but I can cope with that. (I was shivering at one point). Yes, free parking is available to guests. Many travelers enjoy visiting Loughborough Carillon (7.4 miles), Leicester Abbey (9.6 miles), and The Old Rectory Museum (7.2 miles). Is parking available at Ragdale Hall Spa? On arrival we were met by a lovely man given coffee, and a guided tour by a therapist, the place looks lovely. The same with the various heat rooms, all super hot on the evenings I've visited.My recommendation is bring a good book, switch off, aim to relax and I guarantee you will. The changing rooms were cramped with bright lights, it was like changing in the local gym. . Hotels near Norwood Park Golf Course, Southwell on Tripadvisor: Find 35,349 traveller reviews, 1,134 candid photos, and prices for 313 hotels near Norwood Park Golf Course in Southwell, England. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. This shouldve been a sign of the poor service and standards that would follow at the spa. Our stay from Thursday until Saturday (11th-13th November) was a complete train crash from start to finish. Duty Manager, explained that no other accommodation was available. Claim your listing for free to respond to reviews, update your profile and much more. We didnt even get our dessert as it took so long we left. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Ragdale Hall Hotel & Accommodation . Went into the steam rooms which were good. We have had challenges with our outside waterfall pool and indoor candle pool but we continue to work with both our internal engineering team and outside contractors to get these challenges resolved. As a result I was unable to stay and therefore had to return home which was very upsetting as I had been looking forward to the break at Ragdale.I will be interested in your comments. K1306KSrobertl. Had a day visit today at ragdale hall. Conveniently located restaurants include Hammer and Pincers, Six Hills Cafe' Bakery & Pizzeria, and Blacksmiths Arms. And lunchtime was good too. No flannels next to the ice water for face so couldnt use. Ragdale Staff. The food in the. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I didnt remember her name but she was good and very professional. The outside of the building was pretty but inside very cheap looking and dated. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Requirements. 2. The thermal spa section is cold walking around. I want to categorically state that the Hall has not turned down the temperatures of our pools. I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! I have passed a copy of your post to Dr Heli! I struggled on the phone but emailed them to get some available dates that I then called and booked. This includes personalising content and advertising. Beauty Therapist. The spa does not live up to the standard and service that theyre charging and the image their portraying. There are some 1 star reviews on Ragdale. Will never come back and will encourage people not to go here. 100% recommend, will continue to return. Sadly, I wish we hadnt bothered. This is neither right or relaxing. It was very slippy! more. We had a few spa treatments and again, super lovely staff and a really relaxing experience. Plus everything else you would expect from a Ragdale room, for ultimate relaxation. evening has gone up a notch since my last visit- absolutely amazing! Ragdale Village I last visited around 6 years ago and it was beautiful! This new role is an exciting opp . Melton Mowbray Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). A moment doesnt always need to be fleeting. After a couple of years of fancy food more like a top restaurant, it was back to proper, perfectly cooked food. Seconds, minutes, hours, days, gone before we can even count them. Price is 555 per person for a two-night stay Sunday to Thursday OR 651 per person for a two-night stay from Friday or Saturday (extra 10% discount not applicable to third-night option; additional night at 225 per person). Break must be taken before 19 December 2023. They had obviously been turned down due to the current situation, however they have also increased their prices quite a lot. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. This is a place of relaxation and switching off. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. Contact accommodation for availability. I have now had to give my Children an extra 800 just so they can pay for the rooms and get one treatment. The bar was great in the evening so nicely decorated and lovely drinks - great addition. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. With reference to water temperatures, we continue to manage, and rest assured we give much energy to ensuring the Spa is at the correct temperatures. 2. From arriving and a porter parking your car and taking your luggage to the room our break has started after a long drive. Beautiful gardens and house. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. I agree with room / decor comments and its all a bit lairy but if you are doing up the rooms - can you improve shower pressure on upper floors - avoid room 33 as the shower is barely a drizzle. Simply Perfect Taxes and fees that are shown are estimates only. The engineering team continue to work tirelessly to keep all areas open and warm but we cannot hide the fact we have had some challenges. My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. Lots of young people learning on the go from some of the more experienced staff. Just a strange butter bean and chickpea dish that tasted of vinegar. Contact accommodation for availability. Cleanliness 4.7. With an unrivalled range of spa treatments to suit every need. Please see our partners for more details. All the facilities were fully open, the breakfasts perfect served in the rooms after a swim, lunch was a huge selection of hot and cold treats , I would challenge anyone not to find food to . The steam rooms smell like standing water and not pleasant. We decided at that point to leave and we did get refunded for the second night as we didnt stay. Will stick to our usual spa in future. We come here yearly and its such a fantastic relaxing retreat! Its took nearly 2 hours and was. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. I was particularly pleased to read your comment on the team and the fact they do go above and beyond to make stays as special as possible. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The phone was left unanswered and emails ignored. I just love this place and am already planning my next visit. The restaurant is lovely and the service just right. Till next time. and and his poet and playwright wife, Francis Wells Shaw. Apply to Weekend jobs now hiring in Melton Mowbray on Indeed.com, the worlds largest job site. Prices are the average nightly price provided by our partners and may not include all taxes and fees. TripAdvisor Rating . I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. This cost me 167 and two additional treatments cost 95.I have been visiting Ragdale for 20 years and felt I had to write a fair review. Disappointed not as expected wouldnt return. When seated, we ordered Prosecco to the table, it was a birthday celebration. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. You can bring your own robe. Room was nice although I understand they are updating and refurbishing at the moment, which ours could have done with especially the bathroom, but this wasnt a problem, it was still clean and we had everything we needed.Room key and locker key combined as a wristband to wear which worked really well. Ragdale Hall Spa is a multi-award-winning privately owned, dedicated spa, with facilities and indulgent treatments designed to help you relax, unwind and feel at ease, so you can reset your mind and body. Very disappointed as have used the spa several times before. There are more places to choose from in the, ragdale hall health hydro hotel melton mowbray, Frequently Asked Questions about Ragdale Hall Spa. Unfortunately the food was poor again, no option for a normal fry up or breakfast. I decided to buy 2 of my children and there other halves Vouchers for Christmas so they could experience the relaxation and sheer enjoyment of Ragdale for 2 days. . The spa has quite a cult following; you'll find good quality, well-priced treatments delivered by people who really know their stuff. Thank you for posting your feedback, it has been shared with the Executive Chef and Food and Beverage Manager. The staff were so friendly and accommodating. Anyway still feel that they could have enjoyed somewhere else for longer for that price, hard lesson learnt. They have lots of time time to email when recruiting visitors () but not when they have made a mistake. Ragdale Hall Spa, Ragdale Village, Melton Mowbray, Leicestershire, LE14 3PB. I will of course be forwarding my comments to Ragdale but feel that just keeping quiet will not drive the standards back up and people have a right to know that Ragdale certainly is nowhere near the standard it once was, and can't continue to rely solely on its name and previous reputation.Interesting to note- other disappointed reviews lately. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. Candle pool was delightful. #3 of 5 hotels in Melton Mowbray. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I did address this with a member of staff who replied the temperature had recently been turned up!!!! There was also a blood stain on one of the comfy material chairs, next to the infinity pool. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. I just love this place and am already planning my next visit. Are there opportunities to exercise at Ragdale Hall Spa? This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Writing this on my second night of a 2 night stay and cannot wait to come back! Rang Ragdale a couple of hours before and explained pregnant and in A&E. Big call out to Jordyn - waitress in training on her 3rd night - she was great. Tripadvisor performs checks on reviews. Thank you for your post. Does Ragdale Hall Spa have any great views? I chose soup to start, which came with no bread (previously you were offered little rolls to go with this)- to be told to go and help myself. We ended up calling someone over. below average. No one was cleaning at all. I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. We use cookies to understand how you like to use our site and to improve your experience. Leicestershire The lazy river is cold. With an unrivalled range of spa treatments to suit every need. Booking was not brilliant but that was not their fault. Positives, the robes were comfy and the rooftop pool was lovely. The food in the. Would highly recommend the sinus soothing facial! Overall the spa is lovely, the hotel is old & traditional in style, like living in a stately home. It permeated the whole of the room & the bathroom. Highly recommended. All of the LED neon lights are not conducive to a relaxing experience. For less than 500 a night you can stay in a 5* luxury hotel with spa access in London. I can recommend the cocktails in AVOID! Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. The management have made a big mistake with such a massive increase in price and cutting down the treatments so you get far less for your money. It was grubby and I didnt even want to get in the pool. Probably not? Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. The food was poor and the service was worse. The candlelit pool was cold, so much so I actually got out. This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. Purchased an evening experience as a gift. The communal areas were also not very warm The lunch was not up to their usual standard and I was quite glad I had only booked 1 night. I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever. locations. View all. My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. One thing that we found odd is you are given a metal jug to go and fill up for water. Join us for a relaxing, revitalising spa day and feel your cares melt away. Accessible spa. The staff stand out as being the best part of Ragdale . They have been given a refund of 116 which ragdale say is fair, and they don't like I have commented on trip adviser. Luxury double or twin rooms just a couple of minutes walk from the main Hall. I have been visiting Ragdale for 20 years and felt I had to write a fair review. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. What food & drink options are available at Ragdale Hall Spa? Location 4.6. All of our rooms are en suite and include complimentary toiletries. 49 treatment rooms. Review tags are currently only available for English language reviews. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. The day my daughter was due to go she ended up in A&E. below average. This is a place of relaxation and switching off. Says a lot sadly.More. I didnt remember her name but she was good and very professional. Usual breakfast to the room was good as ever. I have been to many spa hotels but they are not as well organised or as friendly as Ragdale. Dont book if there is any chance you might need to cancel, Daughter and boyfriend came for a midweek treat, Over 1121 they had problems with her nails being done and chipped so re done but then couldn't use the spa as nails weren't dry, then chipped again. A really lovely read, I will share with the team, This is the version of our website addressed to speakers of English in the United States. I have been a few times before and also previously been a country club member, I'm so pleased to say that Ragdale is as fantastic as ever.I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance.Ragdale is special, I place you can truly relax. Dont book if there is any chance you might need to cancel, Daughter and boyfriend came for a midweek treat, Over 1121 they had problems with her nails being done and chipped so re done but then couldn't use the spa as nails weren't dry, then chipped again. We then went for lunch, we were seated and our order was taken. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. Service. First up I want to thank ragdale for being truly honourable in covid times and rolling over my deposit due to my cancellation last year! Review of Ragdale Hall Spa. Glass bottles like everywhere else would of been nicer.Temperature of pools was find although very cold around the pool and not comfortable to sit around.Classes and Gym were great and also treatments.The whole place is freezing cold so bring layers for under your robe.Food - Dinner isnt good food luke warm and very salty. This cost me 167 and two additional treatments cost 95. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. We felt totally cheated for what we paid, and its criminal that Ragdale are charging so much for the outdated facilities, poor accomodation and revolting food. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. Highly recommended. Changed into robe & went for lunch, which was delicious, dining room smelt. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. This is neither right or relaxing. Will stick to our usual spa in future. There are similar hotels available. We booked an evening spa experience at ragdale as a gift for Mothers Day. The steam rooms smell like standing water and not pleasant. Ask nicolabZ2098OU about Ragdale Hall Spa. Sadly, I wish we hadnt bothered. One of them didnt work at all. Melton Mowbray (20) Company. Available as single, twin, double and triple occupancy. They also have been offered 4 hours of use of facilities but seeing that they live over 2 hours each way not cost effective. We decided to take the room with a pinch of salt and tru to enjoy the stay. This was also remarked on by other day guests. The original dedicated spa retreat, Ragdale Hall is a large, comfortable country house set in attractive gardens and grounds. For a limited time receive a complimentary 25 treatment voucher for every 250 spent on gift vouchers. No member of staff apologised at either dining room and we were made to feel an inconvenience for their poor organisation and service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The buffet was ok, but I've known the selection a lot better on previous visits. We were shown to a table where the waitress walked off with not a word or explanation of anything! Tripadvisor performs checks on reviews. Themed Residencies: Themed Residency Awards, 6-day residencies for groups of up to 16 people awarded per year (up to 6 awarded per year). We have stayed for varying lengths of time, from 2 - 5 nights, and would recommend you stay for 5 nights at least once as if gives you plenty of time to relax. If you have any concerns, please email us. I sincerely apologise for the lack of response. Check in was a good as ever and simple single room was small but perfectly formed. Staff accommodation; A generous benefits package including discounts, free treatments, free food, and drink on shifts and so much more; Hours of work. (This should have been 34 degrees). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Usual breakfast to the room was good as ever. Get set up in seconds & start chatting with employers in minutes! Come for an overnight stay and enjoy a luxurious treatment, explore our extensive facilities, and have all meals and accommodation on us . I dont want to hear staff banter or any grumbles around the various. Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. Well take care of everything mouth-watering meals, indulgent treatments and peaceful pools so you can make the most of your time here. July 7. . Ragdale Hall Spa: Two night taster break with daughter - See 1,969 traveller reviews, 875 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor.