System pictures shown with optional accessories, Your rate will be 0% APR or 1030% APR based on credit, and is subject to an eligibility check. System pictures shown with optional accessories, Your rate will be 0% APR or 1030% APR based on credit, and is subject to an eligibility check. AMD Radeon RX 6500 XT 4GB Graphics Become a Patreon for exclusive perks and be a direct help to the channel!! 1TB WD Black SN750 SE M.2 PCIe SSD, Windows 11 Home 4TB 5400 RPM Hard Drive with Single SSD Purchase for all Desktops [Excludes Prebuilt PC], AFFIRM FINANCING FOR UP TO 6 MONTHS FOR US CUSTOMERS WITH QUALIFYING CREDIT, with AMD Ryzen 9 7950X, Ryzen 9 7900X and Ryzen 7 7700 equipped Desktops [Excludes Prebuilt], on ALL GeForce RTX 4090 24GB, and GeForce RTX 4080 16GB Video Card [Excludes Prebuilt], with Intel i7-12700K and I5-12600KF equipped desktops [Excludes Prebuilt], with Intel i9-11900K equipped desktops [Excludes Prebuilt], Team T-Delta RGB DDR 5 6000 upgrade from 4800 Major Brand for all Desktops [Excludes Prebuilt], with AMD Ryzen 9 5900X and Ryzen 5 5600X equipped Desktops [Excludes Prebuilt], Windows 11 Home GTV operated under the GeforceGTX liscene. The computer world was going through a huge renissance period that started a few years earlier with the launch of Windows 95, but one of the biggest impact of the time was the integration of Internet Explorer into Windows 98 and the incorpration Google that same year. CyberPowerPC is committed to social awareness and supporting ethical causes. 16GB DDR4/3600MHz RAM Exclusive gaming series: Many USA online stores do not offer international shipping, and even when they do the cost of sending many individual packages to international locations, like the UAE, can be very costly. CyberPowerPC breaks records when it reaches over half a billion dollars in sales revenue for the year. I've heard they've overhauled their customer service processes since 2021 and that seems to be the case! 2TB Kingston SNV2S/2000G (PCIe Gen4) NVMe M.2 SSD, Windows 11 Home Since I was looking on Black Friday, I was also able to take advantage of some great additional offers. (Spent 4K)Contacted customer service and instead of them saying sorry we will do are best to fix it they took zero blame. 1TB WD Blue SN570 M.2 PCIe SSD, Windows 11 Home GPU temps rarely go over 50C. Take advantage of broad platform support such as expanded memory options, with your choice of ddr4 . If you have any further questions please feel free to contact our tech support team, we're always happy to help. As of 2021, all CyberPowerPC laptops use Intel Core and AMD Ryzen CPUs and Nvidia GeForce GPUs. eSports are a growing phenomenon, with millions of people around the world tuning in to watch their favorite gamers compete. This required CRTC approval. We here at CyberPowerPC apologize for any inconvenience this matter may have caused. AMD Radeon RX 7900 XTX 24GB Video Shipping is estimated to take 12 to 15 days. 1TB WD Black SN750 SE M.2 PCIe SSD But wait one minute! Verification can help ensure real people write reviews about real companies. They quickly responded and then began to build the PC. 500GB WD Black SN750 SE M.2 SSD, Windows 11 Home CyberPowerTelevision also had a presence in out-of-home advertising. Monday-Friday 8:30AM - 6PM PST Saturday 9:30AM - 3PM PST "BBB Accredited Business Review for CyberPowerPC", http://www.cbjonline.com/a2labj/lists/2011-Largest-Private-Companies-1-150.pdf, http://www.cbjonline.com/a2labj/lists/2012-Largest-Private-Companies-1-150.pdf, http://www.dynamicsystemsinc.com/Downloads/2015_Largest_Private_Companies_LABJ_10.26.15.pdf, "Oculus Rift Will Soon Run on a $499 Cyberpower PC", "CyberPower Pro Streamer packs two computers in one", "CyberPowerPC Steam Machine will compete with consoles at $499", "CyberPowerPC Summer Pro CS:GO Series announced, featuring Tempo Storm, Luminosity", https://en.wikipedia.org/w/index.php?title=CyberPowerPC&oldid=1138327648, All articles with bare URLs for citations, Articles with bare URLs for citations from March 2022, Articles with PDF format bare URLs for citations, Articles with dead external links from August 2020, Articles with permanently dead external links, Short description is different from Wikidata, Articles with unsourced statements from December 2016, Creative Commons Attribution-ShareAlike License 3.0, Split up to form Rogers Television Networks, assets sold off, Tracer III (Low Tier)a laptop thin-and-light that features previous-generation graphics cards as well as previous-generation, Tracer IV (Mid Tier)a gaming laptop that features previous-generation discrete graphics cards and. 16GB DDR5/4800MHz RAM Intel Core Processor i7-11700F What I appreciate about CyberPowerPC is that they have some of the best options for configuring computers. Esports & Influencers Top Teams and Gamers Choose CyberPowerPC The graphic card tends to run hot (around 80) but the case has good airflow so its not a huge issue. When it comes time to buy a new pc/laptop in the future I'll definitely go back to CyberPowerPC. I did not contact CyberPowerPC, as I had no issues. GeForce RTX 3060 12GB GDDR6 1TB PCIe NVMe M.2 SSD, Windows 11 Home Intel Raptor Lake HM770 One of the best company out here in terms of everything pc, highly recommended to make your first purchase here. Consumer is define as "a person located in the state who owns or uses covered electronic equipment, including but not limited to an individual, a business, corporation, limited partnership, not-for-profit corporation, the state, a public corporation, public school, school district, private or parochial school or board of cooperative educational services or governmental entity, but does not include an entity involved in a wholesale transaction between a distributor and retailer." What else can I do here? And they have outstanding customer support when I needed help with a repair. After you put in your order, they give you several dates. KEYBOARD: Corsair K55 RGB PRO Gaming Keyboard + HARPOON RGB PRO Gaming Mouse Bundle [+68], MEMORY: 32GB (16GBx2) DDR5/6000MHz Dual Channel Memory [+105] (Team T-Delta RGB), MICROPHONE: None, MONITOR: 28" ASUS TUF Gaming VG289Q - 28inch 4K HDR (3840x2160), 5ms, IPS, Adaptive-Sync, FreeSync, HDR 10 Gaming Monitor [+339] (Single Monitor), MOPAD: None, MOTHERBOARD: ASUS PRIME Z790-P WIFI D5 DDR5 ATX w/ Wi-Fi, 2.5GbT LAN, (4)PCIe x16,(1)PCIe x1, (3)M.2, (4)SATA, MOUSE: CyberPowerPC Lyra 01 RGB 6-Color w/ 7 Button USB wired, 4200DPI Optical Gaming Mouse, NETWORK: Onboard Gigabit LAN Network, OS: Windows 11 Home, OVERCLOCK: No Overclocking, POWERSUPPLY: 1200 Watts - Thermaltake Toughpower Grand RGB 1200W 80 PLUS Platinum w/ Ultra Quiet Smart Zero Fan Power Supply [+158], PRO_WIRING: None. I saved until I had a series of tragic, life altering, unbelievable things happen to me directly which left me unable to work. Important: Any return for any reason (refund, repair, etc), must first be authorized by CyberPowerPC. CyberPowerPC begins to expand its retail presence to over 100 top online and offline retailers including Costco and the Microsoft Store. The website was very easy to use for me as this was my first time buying my own computer and that took away a lot of the stress. Shipping was UPS. Privacy Policy. Always great!This was my second purchase from CyberpowerPC. CyberPowerPC produces and sells PCs primarily for use in computer gaming. Intel Core Processor i5-10600KF The Fangbook line is CyberPowerPCs series of gaming laptops. Intel Core Processor i5-13600K Intel Core Processor i7-13700KF ASRock Z790-C/D5 DDR5 Motherboard 32GB DDR5/4800MHz RAM Luckily, there was no damage. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. View our Privacy Policy. For customers in the state of Missouri, New Jersey, Oklahoma, Rhode Island, Virginia, West Virginia who would like to recycle their used CyberPowerPC computer(s) and Syber Vapor, please contact us directly at 1-800-707-0393 x1117 or email ewaste@CyberPowerPC.com to obtain a free shipping label and instructions on how to return the equipment for recycling. Question on Shipping. Only had computer couple weeks now but so far from the first time starting it up runs very smooth and quiet. We hope this helps with any questions you may have, otherwise feel free to contact us: Our sales and support hours will remain the same as before, feel free to contact us. Find many great new & used options and get the best deals for CyberPowerPC Elite M1-131 PC Wired Gaming USB Optical Mouse M1-131 at the best online prices at eBay! CYBERPOWERPC IS NOT RESPONSIBLE FOR ANY TYPO, PHOTOGRAPH, OR PROGRAM ERRORS, AND RESERVES THE RIGHT TO CANCEL ANY INCORRECT ORDERS. Intel Core Processor i9-13900HX Great job CyberPowerPC. Setting up the PC was easy (the most challenging part was removing the foam, as it was wedged in the case pretty tight). By supporting these causes, we are working to make the world a better place for everyone. ASRock Z790-C/D5 DDR5 Motherboard CyberPowers expert team can help you with the product questions and support you need. Our retail PCs do not come pre-overclocked, But if you buy the pc from our website directedly you will have the option to overclock the pc. The keyboard was awful. This page was last edited on 9 February 2023, at 02:29. Shoutout to Ashley for the support!!!! The warehouse phase took around two weeks which was pretty long, but understandable considering I was purchasing parts that are in very high demand right now (specs will be below). Despite the split, CyberPowerPC continues to do out-of-home business today. 1TB WD Black SN750 SE M.2 PCIe SSD, Windows 11 Home I see things like XMP or since I have an ASUS MOBO enable DOCP well upon entering BIOS Ive noticed DOCP is already activated.. which brings me to my next question it looks like my ram is rated 16GBDDR4 @3000MHz thats what the sticks say and with DOCP enabled it appears to be the same? I purchased a PC from CyberPower PC. B560 AC Motherboard AMD Ryzen 5 5500 Processor This really wasn't that big of a deal because I was already going to upgrade it to the Corsair H170i AIO. The shipping packaging was very good. I am very happy with the case and the options CyberPowerPC provided; while it's not a name-brand case, it looks sleek and has tempered glass and ample ventilation, and 3 case fans to go with the AIO. CyberPowerPC has always been committed to doing our part in reducing waste, leading green initiatives and social awareness. Became offical partners with Microsoft, Intel, AMD, NVIDIA and many more major vendors. The shipping was fast and the way it was packed was great as it showed care in making sure there no way to damage to computer during shipping. To get an RMA (Return Merchandise Authorization) number, you must contact CyberPowerPC support at (888) 900-5180. They are always running some type of deal which means you could get free RAM upgrades, or free accessories. 1700$ model with Ryzen 7 3700 and Radeon 6700xt by ASRock. CyberPowerPC has been a major force in eSports for years, sponsoring some of the biggest events in the gaming calendar. Second, if you want to make any changes to your order, you can only make one change in writing, Any more than one change and you will have to cancel your order and resubmit it. Intel Core Processor i7-13700KF 1TB WD Black SN750 SE M.2 PCIe SSD, Windows 11 Home AMD Ryzen 7 7700X Processor RECOVERYUSB: None, RUSH: Standard processing time: ship within 7 to 10 Business Days, SERVICE: 3 Years FREE Service Plan (INCLUDES LABOR AND LIFETIME TECHNICAL SUPPORT), SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO, SPEAKERS: None, USBHD: None, VIDEO: ASUS TUF Gaming GeForce RTX 4070 Ti Edition Gaming 12GB GDDR6X Video Card (Ada Lovelace) [VR Ready] [+13] (Single Card), WARRANTY: STANDARD WARRANTY: 1 Year Parts WARRANTY, WNC: None, _PRICE: (+3565). NICE! It goes against our guidelines to offer incentives for reviews. Never miss out. For AliDropship users, the process is traditionally easier. CyberPowerPC wins Intel's Partner of the Year award for the Enthusiast Gaming category. ASUS PRIME B650M-A AX AM5 Micro ATX Motherboard Entered retail with partnership for online at Bestbuy, Amazon, Walmart, Newegg and Costco. It is to provide our customers with both personalized cutting edge technology at wholesales prices and an extensive range of technological support. Overall, I would highly recommend CyberPowerPC to people looking to build a PC that want solid options in configuration. Please contact us if you do not have a UPS drop off near you. Whether you're casual gamer or a professional player, we have everything you need to get the most out of your gaming experience. CyberPowerPC - Gamer Supreme Gaming Desktop - Intel Core i7-12700KF - 32GB Memory - NVIDIA GeForce RTX 3070 - 2TB HDD + 500GB SSD - White Model: SLC8960CPGV5 SKU: 6486264 4.1(32 Reviews) 6 Answered Questions Highly rated by customers for: Design, Lights, Price 2 Videos Interactive Tour and documents $2,219.99 Or $185/mo. How do I know I can trust these reviews about CyberPowerPC? 500GB PCIe NVMe M.2 SSD, Windows 11 Home AMD Ryzen 7 5700 Processor Code Redeemable on Cyberpowerpc.knoji.com Visit URL . Read over the shipping/billing conditions carefully. ASROCK X670E PG Lightning AM5 Motherboard The MSI M390 Series that I had originally ordered came as a combo with a 4TB hard drive. The build took 3 weeks. Essentially, you'll be able to get any item from the Cyberpowerpc store shipped to Canada, all for a crazy low price. In 2003, the company was listed as the fastest growing privately owned business in the Los Angeles area by the Los Angeles Business Journal. Please contact us at 1-800-707-0393 x1117 or email ewaste@CyberPowerPC.com for recycling information. Intel Core i5-13600K, i7-13700K, and i9-13900K CPUs are designed for the needs of today's gamers. The power to win with lightening fast performance wrapped in a solid, reliable, impenetrable hexagon carbon structure. CyberPowerPC is selected to represent the Amazon's Choice SKU for Gaming Desktop PCs and our new brand identity is introduced to the world. On January 24, 2023, it was announced that CyberPowerTelevision would be split up to form Rogers Television networks for the second time; it was also announced that it would shut down GTV on February 3, with the CRTC revoking GTV's liscene. And I am gaming. ADVERTISEMENT. ASUS PRIME Z790-P WIFI D5 DDR5 Motherboard The resolution was to send it back. 16GB (16GBx1) DDR5/4800MHz Memory On May 2, 2021, CyberPowerTelevision acquired MarbleMedia's stake in the former children's television service MarbleKids, changed the channel's name to GTV, and converted it into an ad-supported service. 16GB DDR4/3600MHz RAM 1TB WD Blue SN550 M.2 PCIe SSD, Windows 11 Home You can purchase "Data wiping software" from local retailers to remove the data. Aside from a delay on my GPU, I recieved my PC relatively quickly. Email communication was good throughout. ASUS PRIME Z790-P WIFI D5 DDR5 Motherboard, Windows 11 Home The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. 1TB WD Black SN770 M.2 PCIe SSD, Windows 11 Home GeForce RTX 3070 8GB GDDR6 ASRock Z790-C/D5 DDR5 Motherboard The Zeus Mini Evo provides a powerful gaming rig in a space-saving compact design. For more information about reviews on ConsumerAffairs.com please visit our Intel Core Processor i9-13900HX Free shipping for many products! Youll find those are not built to the same quality as CyberPowerPC. Only after this rigorous process is it packed up and shipped to you. I'm not sure where in the CyberpowerPC process there was this miscommunication, but I purchased and ordered the 4TB with all of my additional drives and didn't receive it. That was quite a chunk of change compared to what others were offering for the price. packages. 1TB WD Black SN750 SE M.2 PCIe SSD, Windows 11 Home 1TB WD Black SN750 SE M.2 PCIe SSD Options depend on your purchase amount, and a down payment may be required, ASUS PRIME Z790-P WIFI D5 DDR5 Motherboard, 2TB Kingston SNV2S/2000G (PCIe Gen4) NVMe M.2 SSD, GeForce RTX 4070 Ti 12GB GDDR6X Video Card, ASUS PRIME B650M-A AX AM5 Micro ATX Motherboard, 1TB WD Black SN750SE PCIe Gen 4 SSD + 4TB HDD Combo, ASUS PRIME X670-P WIFI AM5 ATX Motherboard, 32GB GSKILL TRIDENT Z5 RGB DDR5/6000MHz RAM, ASROCK X670E PG Lightning AM5 Motherboard, 500GB WD Blue SN570 Series PCIe NVMe M.2 SSD, ASROCK B550 Phantom Gaming-ITX/ax Motherboard, Intel Arc A770 16GB GDDR6 Limited Edition Video Card, Free 4TB 5400 RPM Hard Drive with Single SSD Purchase for all Desktops [Excludes Prebuilt PC], 0% APR Affirm Financing for up to 6 months for US customers with qualifying credit, Above promotions apply to system purchase only [Excludes Prebuilt]. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Privacy Policy. CyberPowerPC gaming computers can be found at nearly every major online and store front retailer that sells gaming PCs across most of North America which includes both the US and Canada. ASRock Z790-C/D5 DDR5 Motherboard So far I have encountered no issues, and everything has run according to its specs. CyberPowerPC offers a number of exclusive gaming PC series. One thing Ive noticed with both systems Ive bought from them is that the cooling is often on the small side. Overall, I received an incredible deal. 16GB (16GBx1) DDR5/6000MHz Memory Honestly l had a great experience, and I would rate CyberPower 5/5 at this time. For Product not purchased directly from Company call 888/937-5582. CHOOSE FROM OUR WEEKLY PC DEALS AND BAG YOURSELF A BARGAIN. This is my third computer system from Cyberpower. The success of your online store lies in your ability to stand out from your competitors. I have not had one single problem from Best buy in any way shape or form. 16GB (8GBx2) DDR4/3200MHz RAM Intel Core Processor i7-12700F I have 4 older CyberPower gaming PCs(I was told they were getting old because the gaming world is changing according to my son :-/)To be frank I have no clue what all these different numbers and what not mean, but my son and the kids helped. CyberPowerPC has a consumer rating of 2.28 stars from 126 reviews indicating that most customers are generally dissatisfied with their purchases. I lost my job at the beginning of the Pandemic, and in case you are wondering how I could afford over 12 gaming PC setups, electronic, video games, and FEEDING all these young men and a few young ladies. Well, I am 36, and started working at 14 because I was in a bad situation at home so I saved as much as I could. The United States address is where you'll receive the items that you order from Cyberpowerpc. The biggest thing is I had saved a significant amount of money from working, and doing all I could to take care of me and a yound infant. Intel Core Processor i7-13700K Sometimes it would take a bit of time (2 days) for them to get back to me, but nothing horrible. My laptop is 17 inch and the keyboard is kind of awkward but, it's a really good laptop for the price. AMD Radeon RX 6700 XT 12GB Graphics My frame rates went from 70 to 240. I also paid an extra fee for cable management; it'sfine. FedEx Ground and FedEx 3 Day shipping methods are not applicable to orders shipped to Alaska and Hawaii. Ship date is 8/17. I ordered the weekend of Black Friday (11/27) and got yesterday (Dec 17). We are proud to be a part of the solution in combating climate change. GeForce RTX 3070 8GB GDDR6 In 1998, two friends Eric Cheung and Stanley Ho started a new company with the idea of creating truely customized PCs specifically for gamers. A link has directed you to this review. Since 2004 I have bought 3 computers from CyberPowerPC and have loved all of them. 2TB Kingston SNV2S/2000G (PCIe Gen4) NVMe M.2 SSD, Windows 11 Home ASUS PRIME Z790-P WIFI D5 DDR5 Motherboard If it weren't for best buy and cyberpowerpc I have no idea where any of would be right now. CyberPowerPC, however, offers many exclusive series, such as Elgato Stream Machine or Luxe, that range anywhere from one to eight thousand US Dollars.[7]. All around great experience, It arrived early. Here are 8 tips for writing great reviews. beatsbyjules 2 yr. ago 8GB DDR4/3200MHz RAM For more information, please see our The whole process was super easy and I was happy to be able to pick a base model and upgraded a few of the things unlike other prebuilts I've looked at in the past. For more information regarding the New York E-Waste law, please go to: https://www.dec.ny.gov/chemical/65583.html. My old PC kept freezing and taking forever to load up programs and games but this new PC has a lot of power behind it and I am still discovering new things about it. Shipping 77. Tracer V (High Tier)a gaming laptop that features high-end mobile graphics cards and high performance CPUs. Al C. After my old PC (also purchased from CyberPowerPC) became severely outdated, I decided it was time to upgrade and purchase a new computer. GeForce RTX 4070 Ti 12GB GDDR6X Video Card Intel Raptor Lake HM770 When it comes to value, CyberPower Inc. leaves the competitors behind. to make the build appear cheaper. Our computer systems are assembled carefully, rigorously tested and built to last for the long run. This will be the second time I'm sending it in since December.Customer service is helpful, and the process of sending it for repairs is fairly easy, at least. My computer initially shipped with a used GPU that was non-functional. Product Overview The CyberPower LX1500GAVR mini-tower UPS with line interactive topology provides battery backup (using simulated sine wave output) and surge protection for desktop computers, workstations, networking equipment, smart home devices, and home entertainment systems. Also since we are here why cant I get warzone to run at a stead 120FPS or better. I emailed and called direct. CYBERPOWERPC Skorpion K2 RGB Mechanical Gaming Keyboard [Excludes Prebuilt] $100 Extra Instant Off. AMD Radeon RX 7900 XTX 24GB Video The company offers quality and the perfect combination of performance and value to ensure you have the power to play the latest and greatest PC games. 16GB (16GBx1) DDR5/6000MHz Memory Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Thank you for being part of our community and helping us make a difference. Copyright 2022 Consumers Unified LLC. In 2013, the company added its trademark 4-note whistling mnemonic tune at the end of each series of its channels. Have you purchased a new PC from Cyberpower and would like to see exactly how to set it up when it arrives? From pulling parts to when it was shipped. Got everything installed and wired up and the PC performed perfectly. Coupert automatically finds and applies every available code, all for free. We also accept covered electronic equipment waste from large business consumers, but a fee may be charged for recycling and collection. They put it together for you with excellent cable management and quality checks AND provide deals, discounts, and 'combos' that give you free parts and even games. Some are built for aesthetics at the sacrifice of cooling efficiency. 500GB WD Blue SN570 Series PCIe NVMe M.2 SSD, Windows 11 Home CYBERPOWERPC IS NOT RESPONSIBLE FOR ANY TYPO, PHOTOGRAPH, OR PROGRAM ERRORS, AND RESERVES THE RIGHT TO CANCEL ANY INCORRECT ORDERS. You should expect your system to arrive around your estimated ship date give or take a few days. NVIDIA GeForce RTX 3050 Ti 4GB GDDR6 CyberPower PFC Sinewave Series UPS External 1000VA AC 120V 600W $201.95 Available at 2 stores Staples CyberPower Intelligent LCD 750VA 8-Outlet UPS (CP750LCD) $98.95 TigerDirect CyberPower 850VA Intelligent LCD Series UPS - 850VA 510 Watts UPS with $149.95 Available at 5 stores 32GB (16GBx2) DDR5/6000MHz Memory 1TB WD Black SN750 SE M.2 PCIe SSD, Windows 11 Home So go a little bigger on the cooling. I used for a month and already like it, Games and apps work good on it, I would rate 10/10, also I would by something new from Cyberpower PC. FAQ. The first one is still running, but very outdated. CyberPowerPC laptops fall under the 'Tracer' series. Serial : ET8982-10425 - Operating System : Not Included I will say that for those not super familiar with PC parts and computer building, the customization options may be too much for some, but it ensures you get what you want if you want to go big or small. He exchanged it immediately and my PC is now running perfectly! All images appearing on this website are copyright CyberPowerPC. Thanks. Intel Raptor Lake HM770 This is the second gaming system Ive bought from CyberpowerPC since 2010. It operates transit shelter and billboard manufactoring. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 16GB DDR4/3600MHz RAM Cookie Notice Honestly l had a great experience, and I would rate CyberPower 5/5 at this time. The split was cancelled on October 25, 2022. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 16GB DDR5/4800MHz RAM Has Cyber Power been able to ship their PCs on time or are they later than expected. NVIDIA GeForce RTX 4090 16GB GDDR6 We want to give to you what we would want for ourselves. Product was exactly as I ordered it.