Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? By default, your Smart Hub will have this switched off. >. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Go back to: Here are some answers to help you how do I find out what download speed I should be getting? >, BT Home Hub 5 - Information and troubleshooting guide. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. No, it really is that simple. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Your Hub will be called something like BTHub6-ABCD. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. You can edit names and devices anytime you want. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. To get the latest on your appointment, go to www.bt.com/ordertracking>. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Then fill in the details for your Dynamic DNS service. 16-08-2022 As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Full Fibre customers wont use microfilters. >, What is the Smart Wireless feature in my BT Hub? Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Well help you ease the pain and get you to a solution - fast! and many others. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How do I connect my device to my BT Hub by Ethernet cable? Click Advanced Settings Click Wireless Enter the admin password. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Channels In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. He was once Deputy Editor of Mail Online and remains in therapy to this day. If all else fails, give BTs Helpdesk a call on 0800 800 150. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >, What is the Smart Wireless feature in my BT Hub? Your Smart Hub automatically scans for the best wireless channel. You can configure your Hub to use Dynamic DNS. How do you turn off wifi? It's also easy to see the Hub Manager across all devices. You'll need your Hub's wireless network name and password. Email Barry at barry@bigtechquestion.com. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. The password should now be changed to something of your choice. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Enter your current password followed by your new one. Security type If youve lost that card, it should also be on a sticker on the base of the router. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? First of all, you need to be at home using a device thats connected to your BT broadband hub. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. It's not an extension socket, Press the Power button on the Hub to switch it on. How do I use my Smart Hub as a modem only? If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. It's also easy to see the Hub Manager across all devices. This site uses Akismet to reduce spam. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Next, select the first device that you want to control and choose the days and times for which you want to set limits. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. The Hub Manager is where you can change or view your Hubs settings. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Re: BT Smart Hub 2 manager and Windows 11. >, How do I see which of my BT Hub's wireless bands my device is connected to? From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. So my problem is nearly solved. Your Hub will be called something like BT-XXYYXX. You can then enter your password in the usual field to access BT Hub Manager. How can I set up or change the admin password on my BT Hub? If you've still got problems, try our Broadband troubleshooter>. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. You dont want your neighbours taking advantage of the internet connection that youre paying for! None - anyone can connect to your wireless network without entering a password. When searching for your Hub on your device, you'll have to select which band to connect to. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? There are a few things to try here. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. The default mode here is Mode 1. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Learn how your comment data is processed. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. (Make sure youre connected to your home network.). Looking for tips on how to squeeze the best performance from it? First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. With Band Steering on, the Hub steers your devices to the best wireless band for them. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. How can I turn it on and off? And some questions nobody really wanted the answers to. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. If you want to make any changes to the hub settings, you'll need the admin password. Our helpful guide shows you how to change the admin password on your BT Hub. Press the Rescan button to make it scan again. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Distinguished Sage, never noticed http vs https. >, Where do I find the default admin password for my BT Hub? To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. This will open the Hub Manager, Enter the admin password. It's also easy to see the Hub Manager across all devices. When your device connects, it automatically chooses the . Youll be asked to enter the new password twice, to make sure its correct. Your Hub is ready when the light turns steady blue. To set up port forwarding, click a dropdown for your model of Hub. Alternatively choose your Hub from the dropdown to find out how to connect. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. on on If this happens get in touch with us. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. >. Band Steering This will open the Hub Manager, Enter the admin password. If you have it, unplug all your old broadband kit, including your old power plug. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Make sure that your computer is connected to the Smart Hub via Ethernet or . This last screen permits me to then continue and arrive at the hub home page. How do I set up port forwarding on my BT Hub. From the Hub Manager, click on Advanced Settings, then Wireless. Press 'Enter'. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. 16-08-2022 If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. The master socket is the main socket for the phone line in your home. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. >, What is the Wireless mode feature on my BT Smart Hub? We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. A master socket is the main socket for the phone line in your home. Whats next? Here's how to set up a Hub 3. Press the Power button on the Hub to turn it on. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. For security reasons you might want to change the admin password for your smart hub manager every now and again. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? You can re-use your filter and Ethernet cables so please keep them. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. BT hubs are the centrepiece of BT home broadband. It's not an extension socket. 16-08-2022 Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. The light on the front will change colours while your Hub sets itself up. Try connecting your device to the router with an ethernet cable instead of using wireless. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. This takes a few minutes. It's also easy to see the Hub Manager across all devices. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Depending on your socket type, you might need to use a filter. How do I assign multiple Static IP addresses on the Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem If you have it, unplug all your old broadband kit, including your old power plug. Wireless WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Wait until the lights on the modem are solid green, then plug in the Smart Hub. If this happens get in touch with us. The default BT Smart Hub IP Address is: 192.168.1.254. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features 15h07. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? 16-08-2022 If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Every device that uses the internet sends its packets of data through specific ports. This means when you search for your Hub in the list of wireless names on your device you'll only see one. Enter your BT hub admin password. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. WPA-Auto - if you're having problems connecting older devices. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. BT Devices Can not access hub manager - 192.168.1.254 (or any. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Here is our step-by-step guide to accessing BT Hub Manager. Full Fibre customers wont use microfilters. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. >. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Also, what to do if you've forgotten it. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Alternatively choose your Hub from the dropdown to find out how to connect. Announcements, Guides & Community Updates. However, if the Wi-Fi has dropped out, you might not see the settings. 16h26. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Go to the Smart Hub 1 guide. Richard, I run Windows 11 and using Edge is fine. >, How can I set up or change the admin password on my BT Hub? Any thoughts on this would be welcome. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! >, How do I turn off BT Access Control for a device? Instead the Smart Hub connects to the Openreach modem (or ONT). Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. 16h12. Then follow these simple instructions: You will be asked to enter a password.