Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Their delivery was on time. But they had done very good work up to that point so i just paid them. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Petro Holdings, Inc. operates as a holding company. Why does my dog like to lay on my side of the bed? Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Company said definitely in 2 days and broke that also. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. It went well. Get oil when you need them without contract. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Fantastic! Deliveries are automatic and we never run out of fuel. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Really great, friendly and thorough service. Was suppose to show up this morning and no show again. Petro Home Services - Home No, Petro Home Services does not offer free project estimates. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. I have no hesitation using them again. The one-hour program features market and geopolitical discussions with a rotating panel of influential voices including thought leaders, CEOs, policy makers and economists. I called them first because some neighbors use Petro and are generally happy. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. I was told what the payment would be based on what I had used in oil the previous year. Disclaimer. We use cookies to ensure that we give you the best experience on our website. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! I use and would recommend them to anyone. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Petro Holdings . I had a few red flags but since I was locked in I became stuck with them. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Maspeth, NY 30d+. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. 6 Who are the largest shareholders of Petro Canada? In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. I ordered oil on January 25th 2022 100 gallons for $325. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Worst company if you need customer service. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Would be there on Tuesday, cancelled again. They came same day in a few hours. As a matter of policy, BBB does not endorse any product, service or business. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Punctual arrival, no-nonsense work, and good cleanup after. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Love their staff. This company tells you everything that makes one feel using this company will be the right choice. The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. BBB Business Profiles generally cover a three-year reporting period. And that's the Petro promise. Our experts make it their mission to understand your home and the people in it. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. They have not kept their word and they care nothing about the time they make you wait. keeping your home up-to-date and in top-notch condition. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Great! 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I am told someone will have to call me to do this. We have a business with several properties. . Called later to let me know they were not coming. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. K.W. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. They are always professional. When did Petro Canada merge with Suncor Energy? Unsubscribe easily. Clear price gouging. Whatever it was, they fixed it. Service Technician. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I emailed to the email address appeared on the new customer solicitation letter. They are professional. A discussion about the tax policy because it was a permanent fixture not a repair. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. Had our heat back in no time. I have to give a star and giving this company one is is way too much. I called 800-645-4328 but not working number. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Our experts make it their mission to understand your home and the people in it. Their payment posting is very inaccurate. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. All Rights Reserved. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. You wait up to an hour to talk to anyone on the phone. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. I've been happy with them. Who are the largest shareholders of Petro Canada? Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. PERIOD. Well start sending you the news you need delivered straight to you. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Petro Home Services. I also was given a $125 credit as a new customer. Petro Holdings, Inc. operates as a holding company. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Just got oil delivery. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. heating & air conditioning/hvac, heating oil companies. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Established in 1958 in Winnipeg, MB, J.A. Air conditioning services and equipment to keep you cool. He was very professional and was able to asset the situation and solve it quick. $6.509 / gallon for #2 oil. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you They are definitely over priced even when you're locked into a contract with them. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. It is derived during fractional distillation process and has a translucent liquid form. Petro Home Services is currently rated 4.6 overall out of 5. Need to file a complaint? Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. I lost my heat on Sunday November 20, 2022. This was the ceiling price we were quoted in summer 2022. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. However, each month marked subtle changes to the price a consumer will pay.