Create an account to follow your favorite communities and start taking part in conversations. Given the volume of compromised accounts for sale, the horse has already bolted," he added. Step 2: Tap on the Setting icon from the top right side of the screen. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application With shipping and complicated seller fees, it felt like a chore. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? They are inclusive, diverse, progressive and creative. Read about our approach to external linking. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Fill out the basic details and then click on Next. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. Can pre-loved clothes make fast fashion sustainable? Aesthetics are a big selling point on Depop. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. In June . Well Damn lol. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Labels are generated by the carrier and sent back to Shippo for you to print. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Your Depop username @username. Do you have items laying around at home that you want to sell online? Add a photo/logo that represents your brand and tap on Next. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Sustainability; Blog; About; Sell on Depop; Jobs; News . Really confused how this can happen. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. since theyre all different numbers. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. That means if you click and purchase from this link I have and/or may receive a small commission. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. In this article, weve shared many important things you must know before selling on Depop. All purchases through Depop are covered by Buyer Protection. But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. Learn more. Sky warns: "Don't let your photo be more distracting than the product you're selling.". The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. It can sometimes take all the money in the bank just to get started, and you may not see any returns for a while. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. The BBC is not responsible for the content of external sites. When you are linking your bank account, keep in mind it may take a couple of days for them and the bank to do a small trial deposit for verification. Step 1: Log in to your Depop account on their website. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Fiona Short, Depop seller, phone interview, September 24, 2020 On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Be prepared to get asked a lot of questions. Your PayPal account is connected to your Depop account. 1999-2023 PayPal, Inc. All rights reserved. I feel like im doing something wrong or not understanding? Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. By browsing this website, you consent to the use of cookies. Ready to get started? "You always know somebody who's had a Depop horror story. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? When you buy through our links, we may earn a commission. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. I definitely sent the payment through depop instant pay as goods/services thank god! For some users, trust in the company has been dented. First, I needed to choose a platform. But don't worry, How To Pack & Ship An Xbox (With Pictures). Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. If so, then you may have thought about selling on Depop. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Scammed through Depop. Link to your social media account and tap on Next. Press question mark to learn the rest of the keyboard shortcuts. Make sure the email on your Paypal account and your Depop account match. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Follow the instructions in this article and start selling your own products on Depop. This is a place where anyone should feel safe to show up as their full selves and feel good about the style choices they make. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. In all cases, the fraudsters demanded to be paid directly, rather than through the app. The rest is up to you. Depop fee + taxes + shipping (if you use ship with depop). If youre not sure which one to choose between these two, check out this detailed comparison of. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. 4. When the money has been transferred, you can move it over to your bank account if you wish. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Selling your items on Depop is a simple process. Your description must disclose that you are working with a third-party to source and manufacture your products. You have two options as a seller before you actually give the refund. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. This can give your listing an edge over competitors. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits.