I have sent in death certificate to show I'm next of kin. Westlake Financial Services Useful Information for Westlake Financial Services Customers Phone Numbers Support Phone 888-739-9192 Contact Phone 800-641-6700 Social Media Facebook Twitter Email Addresses Support Email wfscustomerservice@westlakefinancial.com Locations HQ Address 4751 Wilshire Blvd Ste 100 Los Angeles, CA 90010 Good luck I hope you can get everything back and start your search over. The information requested is your first and last name and your social security number. Official websites use .gov Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. . It would cost $4,500 to replace engine with a used engine. And if anyone knows how much the late charge would be thank you. While monitoring Westlakes compliance with the SCRA, the Justice Department discovered problems with the companys handling of interest rate benefit requests. You understand that you are not required to provide this authorization as a condition of making payment on or our servicing of your Account, and you may withdraw your consent at any time by emailing us at WestlakeCustomerCare@westlakefinancial.com, calling (888) 739-9192, or replying STOP at any time to any text messages received from us. (Update, bill is due today. The big drawback is that you risk losing your car if you default on the loan. BBB File Opened: 1/1/1984. will my car get repossessed? Based in Southern California, Westlake performs indirect installment agreements through a network of 21,000 new and used vehicle dealerships across the United States. Three days after the agreement was in place Westlake automatically took the next car payment from my checking account. Called back 10 minutes later they said it was processed and it would take another 5-7 business days. And I would like the $6,000 down payment back. Tracy Bergiman - you're too old dude! The registration process for financial service providers. Westlake Financial Services employs approximately 1,001 to 5,000 people. I took it to a mechanical shop and I was told that the cost of repairs would exceed the value of the vehicle. Took my car home from the dealership Aug 4th, 2022. For more information, see the developers privacy policy. I have spoking to several people about payment. Additionally, Westlake Financial Services initiated a credit check on this same transaction. Login to view inventory, get pre-qualified and set up a test drive today! They did not take my June payment so fast forward to today (8/19/22) I have my car back but they still tried to claim that I was months behind on my payments even though I have valid proof and they even sent me this valid proof through an email and also I have the Westlake App on my phone. This essentially means that if the first payment isn't made or if Westlake decides to cancel the contract prior to the first payment for any particular reason that they can make the dealership take the vehicle back as well as return their money.. Im not sure on your situation but my wife has a q50 and its a complete shit hole of a car. I will have paid over . We set up auto pay for his monthly payment and was current. MON-FRI 9 AM 9 PM PST 01/30/2023. Westlake Financial Services is a privately held, Internet-based finance company specializing in the purchase and maintenance of high- and low-risk automotive installment agreements. It says original term 57 and maturity date 09/02/2022. Westlake Financial is the largest privately held auto finance company in the Nation.We areSee this and similar jobs on LinkedIn. They are suppose to refund me the extra payment. GET OUT OF THIS TRUCK AND LOAN AGREEMENT. Only a monthly processing fee because i refuse to let them have my card/bank information to do autopay. This is a benefits outsourcing company, not the auto finance company from California. PAY RATE: $17.00 per hour plus bonus potential of up to . All collections and services are performed in-house from their central facility in the Mid-Wilshire area of Los Angeles. I was able to get my car back that's about it. Westlake Financial is the worst finance company around. I put down $4,500 and I would hate to lose that amount. The PayNearMe Platform. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Its great looking and AWD but its been nothing but expensive problems and its only a 2014. Not only am I paying on a vehicle that should have not been sold in the first place I am paying 24.52%. No minimum income or job tenure required. I am 70 years old and they took my caras many of you are dealing with. (These used to be called pre-possession notices.) Search for other Collection Agencies in Los Angeles on The Real Yellow Pages. If you choose to receive MyAccount eStatements and then want to start receiving paper billing statements, please contact our Customer Service at 888-739-9192 or change your billing option online. I had a car loan through them 2 years ago and they were the - 3972175 I alerted the claims dept of this unwanted situation and spoke with a supv about the insurance company's actions and was told that my account would be red flagged and check would On 8/24/22 I was at work when my ring camera went off showing a tow truck entering my driveway. questions you have You can make a payment on your loan using one of several methods, though many come with a processing fee: Autopay from your checking or savings account no fee Online payment using your checking or savings account no fee Online payment using your debit card $5 fee Heres how Westlake Financial stacks up against those lenders: Best Auto Loan Rates Share sensitive information only on official, secure websites. Find the Cheapest Insurance Type Zip Code Age Age I just want to pay off the car so the loan will be off the title, Trying to pay off loan getting nothing but hang ups. . LoanCenter doesnt specify rates or minimum credit score requirements for auto loan refinancing, but all credit types are accepted as long as you can show proof of income. Whether youre a dealer looking for a business to help customers with affordable, affordable credit, or a WestLake Financial Customer Service looking for a way to get their dream car, we offer numerous options to help you reach your goals. Lemon laws aren't a thing for used cars (unless you're in MA, and even then, its relatively limited). I spoke to reps at Westlake and received information on how to combat this issue all to call days shortly after to be told I was out of time. Business Incorporated: I WILL BE CONTACTING CONSUMER FINANCIAL PROTECTION BUREAU ASAP! I immediately reached out to Westlake Financial and they informed me that I was 5 days late with my payment and asked me was I ready to make a payment. It's time to retire!! Doing a Westlake Financial Deal. A Westlake Financial auto loan could be a good fit, especially if youre looking for a used car and your credit is less than ideal. Hello, They are extremely rude, talk to you like you are incompetent, the management has zero professionalism, and none of them know what the other person is saying. Join our community, read the PF Wiki, and get on top of your finances! Westlake customer service are very rude and disrespectful and not very much understanding to people needs. My payment had me stressed out because my current disability payment was has not credited to my account yet. To see if you are eligible call at WestLake Financial Phone Number, call (888) 739-9192. Need Help? I pay for rides storage and recently missed my fathers funeral over this car! PC or laptop smartphone or tablet with reliable internet access. You must have a valid WestLake Financial Number ID. (Debt collectors would rather we didnt tell you, but its something you need to know.). Westlake Financial Services account holders now have access to manage their accounts directly from mobile devices. The Westlake balance was for $7602 from a chargeoff in 2014 and the other was a chargeoff from Western Funding for $5344 in 2015. Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of prime, sub-prime, and non-prime automotive retail installment contracts. Contact Headquarters 4751 Wilshire Blvd #100 Los Angeles, CA 90010 USA (888) 893-7937 Visit Site Email Support Copyright 2023 Apple Inc. All rights reserved. This company should be sending me my title to Sylvia Price. I called Westlake financial and spoke with Juan he saved the day! Accept cards, ACH and cashplus mobile-first methods including Apple Pay, PayPal and Venmo. . I have been dealing with this company for 2 years, and I have had to skip a payment or 2 just so I can make necessary car repairs, well the repairs never stopped. Share your photos and videos with others to prove the truth of your words. I contacted them trying to resolve it several times. According to the Federal Trade Commission, its not uncommon for the APR to be 300% or more on a title loan. Some lenders have a grace period, after which late penalty is charged. Westlake needs to get a better payment processing system and accounting in place. Desired outcome: Login Payment Options Register Now Customer FAQs Ready to upgrade your car? MON-FRI: 5AM - 8PM PST SAT-SUN: 5AM - 2PM. The link to my account can be found in the top right corner of this page. Whether you are a dealer or a loan customer, Westlake has the resources to help you. Need Help? I was financed through them through a hole in the wall dealership with a sub 600 credit score and 1k down. I have ran across a problem with a used vehicle that I purchased through Chrysler of Lawerenceburg KY which did not even last 30 days. Call your lender and explain the situation. I do not recommend this company at all! The headlights didnt switch from high to low they had only one setting because a failed headlight switch which was notated to be fixed prior to purchase. If you would rather find out how much you qualify for over the phone, you can call us toll-free at (866) 553-3840. I would even try $1,000 but since they're already working it out for you not sure if you want to try your hands even more. Since Westlake Financial is an indirect lender, you can prequalify online to get in contact with dealers, but youll eventually need to visit a partner dealership to finish the deal. APRs may be high, depending on your credit and where you live. What a crappy CA based company. I did sign a paper acknowledging that the airbags had deployed prior, but there are open circuits and stuff and the whole airbag system is disabled due to this issue.. so I'm literally driving around with no airbags in a 2016. 4751 Wilshire Blvd Ste 100 Los Angeles, CA 90010. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Also is my down payment non-refundable? But always caught up on my payments. This company is heartless, do not deal with these people if you dont have to. Would rather not have the pending transaction sitting on my account on top of however many days pass the date it actually goes through, complete. Under the amended settlement agreement, Westlake has agreed to pay an additional $185,460 to 250 servicemembers who did not receive interest rate benefits back to the date their orders were issued or who had to wait more than 60 days to receive their benefits. I have ask for them to not go in the account because they don't take my card the card on file but every months they go in my account and I have non- sufficient funds and this been going on since the very first payment. ** Westlake Financial (WFS) will cover the monthly DMS fee for any given month where the dealer funds 2+ loans with WFS and prints forms associated to 2+ non-WFS deals *** There is a $25 monthly minimum for DealerCenter accounts with credit bureaus services. The Servicemembers Civil Relief Act makes clear that those serving in our nations military are entitled to receive interest rate benefits as soon as they are called to service, said Assistant Attorney General Kristen Clarke of the Justice Departments Civil Rights Division. I am very frustrated and they need a sense of urgency behind peoples money. is this gonna hurt my credit score? westlake financial required the addition of a nearly $5000 fee on top of a 20% interest rate for a subprime auto loan on a $7000 car with a $3000 down payment. New design of Westlake MyAccount Mobile App with brand new interface and user experience! I hope you like it.This article helped a lot, but if you are having problems with this WestLake Financial Login myaccount.westlakefinancial.com/wfsWebsite, so feel free Leave a comment, Im happy to help everyone. I just bought a used car from someone, who was not the 1st owner of 21 days to receive refund from insurance check. Westlake Financial Services 4751 Wilshire Blvd #100 Los Angeles, CA 90010 (888) 893-7937 Hi! Brought a car that was paid off . And I've had to uninstall and reinstall a few times when it starts saying the app isn't available. when I went to take it to a place to get that wiring figured out so that I could get my sensors to work since it has a technology package. What days are Westlake Financial Services open? We purchased 2017 infinity car for my 21 year old son in college, the dealer got him approved from the west lake finance. They took 14,000 for my auto loan and I never seen my balance go down on my loan. I have had this car since 2020 I set up ACH withdraw every month out of my account because well I am human and life gets hectic. Of course Westlake FINANCIAL services violated my rights as a Consumer natural person. But like all credit unions, membership is required. Read full review of Westlake Financial Services. The developer does not collect any data from this app. Which was $338.87. The amended agreement also requires Westlake to revise its SCRA policies and procedures and training to ensure that interest rate benefits are timely and appropriately applied to servicemember accounts. They charge you to set your date with a person but they charge when you go through the app the past 3 months I've had to go through a person and I have mentioned the problem each time and it's still not fixed. Create an account to follow your favorite communities and start taking part in conversations. What do I do? Multiple times have I submitted a payment and after it says thanks for payment or payment is good but yet days after the payment due date, it would then tell you that the payment was not confirmed and you now owe us more money because of this. Just need to get a copy of lein release . These are HORRIBLE people! My point is, there was never any reason for the Harassment. Westlake Financial Services continues to grow through its nationwide dealer network. As of yesterday my December payment is also due now. Trying to pay off loan getting nothing but hang ups. All my payments show as on time(even that one.) When i talk to the last Monday i told her i needed the refund back in my bank account she processed it as a check first mistake. This app is absolutely horrible. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For borrowers with credit scores below 700, down payments range from 7.5% to 10%. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Westlake Financial Services. Im now at a payoff balance of roughly 7 grand on a truck that i constantly have to work on with 210000 miles that's worth 4 grand on a good day. The SCRA provides that interest on any debt incurred by a servicemember before entering military service is limited to six percent per year. But if I have title information and you can see it has been payoff for 7yrs. Refund of all unlawful fees acquired. Do they solve your problem right away? Cancelling MyAccount eStatements I don't know what to do but I would like my money back that is owed to me. She told me it would take 3-5 business days. Payment Options. I signed up for the ACH withdraws' a few months back. 3937 Westlake Financial (Westlake) awards indirect automotive retail contracts through a national network of new and used car and motorsports dealerships. How many employees does WestLake Financial Number have? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Title loans are a way to get quick cash when you dont qualify for traditional loans your cars title is the collateral. iPhone. Westlake Financial Auto Loan. This is whats known as your loan-to-value (LTV) ratio anything over 100% means youre upside down on your car loan, which does carry risks. the only problem i had with Westlake was receiving the title but that had to do with an incorrect address at the time of loan initiation. I was tested positive for COVID for 3 weeks Ive called to let someone one, scheduled a later date to pay but still was tested positive for COVID so I was unable to go to work. You will need your account WestLake Financial Number, last 4 CPF digits, date of birth,, and the press.