I use my premium refunds to pay for the next months premium. Employee Resource Groups are great because it gives everyone a voice regardless of origin and background. WEX Fleet Universal has opened How does this make any sense whatsoever?? They left a message one time, we called to enquire and they said that we didnt owe anything (becuase their rep was apparently only aware of the new account!). You should expect higher fees to take the cards, since the base costs that your processor has to pay are higher than they are for Visa and Mastercard fleet cards. Fleet cards go by a few different names. However, there are steps you can take to qualify for lower pricing, even on universal fleet cards. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The agreement with Pep Boys continues to increase the services . Referral Partners Click Look Up Cards. As part of a very successful multinational company with annual profit in the extremes of 88+M, Shady company Dont ever deal with them!!! Funding time for Wex and Voyager depends on full acquiring status, and can be discussed with your processor. On the Card Details screen, set up the info needed for this card, including policy number and card status. Ready for the ultimate credit card processing experience? They are trying to cover up their lies by sending some spam emails as well. Worst gas card ever. I am so furious as the HSA that my company sold me on assured me that it was paperless and as long as I was using the account for medical, vision, dental or pharmacy co-payments it would be covered. an account in a name who is not associated with our company. So, in addition to the approx $187 interest charge that had carried over after paying my account balance that they said was due July 28 (ignoring the fact Id already made a second payment and had paid the entire balance), they charged me a $140+ late fee!! There are two options when it comes to taking fleet cards you could choose to only accept Mastercard and Visa fleet cards and work with your processor to secure lower costs by providing all the required Level 3 enhanced data, or you can expand payment options to include Voyager and Wex acceptance. We are going through the same situation. I am constantly being told, WE ARE UNDER A NEW SYSTEM WHO CARES??? Specifically, you can use it anywhere with an Inventory Information Approval System (IIAS) or at merchants that meet the IRS 90 percent rule (where 90% of gross sales meet eligibility requirements). WEX adds Visa to virtual payments offering. Where does it work? I got a $40.00 account setup fee, $8.00 fee for 3 cards, $10.00 paper delivery fee, $11.17 program fee, and $110.95 finance charge. Focusing on diversity also means focusing on inclusion. Some fleet cards offer benefits other than lower prices, such as loyalty bonuses or discounts on tertiary services. On the Policy Management screen, you can edit existing policies or create new policies. Most pay-at-the-pump systems only work on whats called the BuyPass platform, in the First Data network. But any dental work or Vision appointments are denied. Founded in 1983 as Wright Express Corporation, Wex Inc. is a merchant account provider that primarily offers fleet card and business management services for the transportation and logistics industries. The purpose of the card is to be able to pay for medicines and Drs office visits. Wright Express is backed by its own bank, while Voyager partners with US Bank. Wex Inc. appears to rely on inside telesales and a W-2 outside sales team to market its services. WEX CFO Roberto Simon pointed out in a recent conference call that fraud expenses for September and October were already down 60% from their peak over the summer. As for card acceptance, the WEX FlexCard is accepted at 95% of fuel stations nationwide. Enter a note in the Comment field, if desired. Our benefits administration solutions solve employers end-to-end benefits needs including HSA, FSA, and COBRA, help employees get the most value from their benefits, and power partners business growth. There were months I didnt even PURCHASE GAS, and the $14 in fees triggered a late fee of $75. Using a credit or debit card allows us to make sure the person who claimed the offer is the one making the purchase. how to accept wex cards - weirdthings.com Businesses have a significant cost advantage from using a fuel card since companies can not only save on fuel but they can often earn rebates on gas they buy. WEX adds Visa to virtual payments offering - Emerald Coast Merchant If used at an IIAS merchant, simply swipe your card and it will automatically approve anything thats an eligible expense. Get started. Additionally, finance charges in the amount of $75 started to be charged to my account in January 2022 and every other month thereafter. Use the secrets that credit card processors don't want you to know to drastically lower your credit card processing fees. Choose Manage Policies from the drop-down menu, then Manage Policies from the fly-out menu. Which I upload. Set the Validation type, which determines how the prompt must be entered by the card user. Merchant Cash Advance Step1: Read and record your mileage This is the first step because you'll need to know this number before you can begin fueling, and it wouldn't be a bad idea to have it in mind before leaving the cab of your truck. Enroll to Use State Fleet Card for Fuel Purchases - California As more data is collected and trends identified, he expects losses to decrease even further. Wex Inc initially withdrew from the deal over concerns related to the COVID-19 pandemic, which sparked the class-action lawsuit. Businesses still need to be conscientious of the different types of fleet cards offered by numerous vendors and their unique details in accepting fleet cards. In the podcast below, Phillip explains how credit card processing and credit card fraud affects business owners. In the Policy Number menu, choose the policy that will receive the limit. We're happy to help. Click Authorize Payment and confirm the payment info. Introducing the Nikon Z 26mm f2.8 Lens | Pre-order now! | Wex Photo Video WEX would not approve our medically related expenses and kept over 1500 dollars of our HSA account. made a mistake ( or is it FRAUD?) Furthermore, there are specific store-branded card networks offered by particular brands. Dont use them, spread the word not to use them, I will be posting on every review site. Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. These revenues in no way influence our ratings or reviews. The Verifone machine is universal, and can be used with many different processors. We also accept certain types of digital payment methods. Other purchases on a fleet card can be limited as well, restricted by amount, the number of transactions, days of the week, or even time of day that the card can be used. Our account was put on hold for late payment (this I understand) but, to get it reinstated I have answered all their queries, jumped through all their hoops and then some Do you think they will reinstate it?? These processors offer Quickbooks integration and have low rates. Wex Fleet Card | University of Missouri System To manually process an international card, enter the card number, expiration date, CVV, and postal or ZIP code. Is the Voyager card capable of restricting non-fuel purchases made by a driver if drivers pay inside the store? Wex is the most incompetent company, screwed me 6 ways to sunday, because they had to lower credit limits during the great Hoaxit, a bunch of heartless people that dont understand a thing about small business and trucking. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided as is, and without warranties. How does it work? This does not compare favorably to our list of best credit card processors. Enter the required info for a new user, including Company ID, User ID, First and Last Name, Email, and Group ID. Thats not good enough and want explanation of benefits. This wide-angle prime lens may be compact but it packs powerful features. The interchange rates range from 1.85% + 10 cents per transaction to 2.95% + 10 cents per transaction, as seen in the screenshot below. In 2020 Wex Inc. was the subject of a class-action lawsuit over the purchase of travel companies Optal and eNett International. Again, there was NO explanation or warning. WEX Fleet cards are to be used only for fuel purchases or roadside services. We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. We never saw or signed a contract or any terms or conditions.We were told that by swiping the card we agreed to the 83% apr. If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). Solved: WEX Fleet Card Feeds - quickbooks.intuit.com This can include taxi, Uber and Lyft drivers, truckers, and other customers who use corporate or government fleet cards. It sounds like a lot of work, but it can be a quick process if you get set up correctly with a payment processor familiar with enhanced data, and use the right equipment. This allows us to see the company through a different lens or perspective than we normally would. WEXVets provides mentorship, development, and camaraderie for veteran employees, empowering them to capitalize on their unique experiences. Well help you adapt quickly to changing market demands, increase revenue, and improve profitability. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Keep more of your money in your business, where it belongs.Apply for a fleet card today! SEE WHO SPENDS WHAT, WHERE AND WHEN. I am a new employee and while I enrolled in new benefits they enrolled me into an expired FSA plan for which I was uneligable and was not even an employee of the company for the year they enrolled me. Wex Inc. has also been fined over $35 million in the US for banking and investor protection violations. It can be easy to get caught up in a routine or a silo at WEX, but NexGen has given me the opportunity to connect with people in other functional areas that I otherwise would have never met.. This is welcome respite given the growing costs to fill up the gas tank and generally higher inflation everywhere. While cards will allow the user to purchase fuel, some cards offer the fleet owner the ability to limit transactions to specific types of fuel for example, the card may only allow purchasing diesel, or cap the amounts. Fleet cards, aka fuel cards, are basically a charge card whose primary purpose is to purchase gas. These self serving morons could have left my employees stranded without working fuel cards. The company charges merchants 3.5% per swiped transaction, 3.5% plus $0.20 per keyed-in transaction, 3.5% plus $0.30 per phone transaction, and a variable early termination fee that appears to depend on the overall length of the contract at the time of early cancellation. Fill out this form! I send that in and thats not good enough. That means that if you accept a fleet card that qualifies for Commercial Level III youll pay 1.85% + 10 cents at the wholesale level. EVEN THOUGH ITS IN THE NAME OF THE BUSINESS? Also, 45,000 US maintenance locations accept the card, and there's no annual or monthly fee. Finance. Every vehicle you lease through GSA Fleet has a corresponding WEX card. We are positioned to create a community that sustains and supports us as individuals and leaders, while also helping us to drive positive impact to our business. Since they took over billing for ExxonMobil I had to cancel my account with ExxonMobil because they like to charge unwarranted late fees every month. MORE THAN A SECURE WAY TO PAY, WEX FUEL CARDS HELP KEEP EXPENSES UNDER CONTROL. To add a new user to your account, follow these steps: NOTE: To make any changes to your bank account numbers, please call customer assistance. Specialized gas station systems are certified for use with BuyPass, including Verifones Ruby line and Gilbarco Passport. This has to be huge fraud case. Pumacard - Fuel Cards Australia Enter a brief description of the new policy, then click Create. Locations accepting WEX fleet fuel cards Pay for fuel and vehicle maintenance purchases with your WEX fleet card. This company needs to be closed and accounts given to someone that knows SOMETHING, ANYTHING I have never seen such INCOMPETENCE in my lilfe. See Who The Worst Processors Are. Visa and Mastercard fleet payments will follow the same funding schedule as other payments, but Wex and Voyager may or may not be included with your credit card branded deposits. Wex and Voyager cards can be used at any participating gas station. Choose Prompts in the top menu, then Update Prompts. As with most things in business, if you make it easier for customers, youll see more sales. Choose Credit Management from the drop-down menu, then Online Payments from the fly-out menu. Murphy USA participates in several programs that offer you discounts on fuel. There are approximately 150,000 retail fueling sites, many of which have 10 or more pumps to replace overhauling them is a massive process thats taken longer than expected. Wex and Voyager rates and fees start at around 3.25%, so they arent cheap to process. I have never gotten a paper receipt ever in the last 10 years. Now since they took over there is not only a sudden $39.00 late fee every month but they had the audacity to charge me a late fee on a cancelled account that had no charges since I cut the cards months ago! However, not all fleet card types are alike. How to Assign a Driver's Name to an EFS Fuel Card, EFS Fuel Card: How to View a Credit Balance, How to Make Online Payments for Your EFS Fuel Card, EFS Fuel Card: How to Create a One-time Cash Advance or Remove Cash, How to Set Product Policy Limits on Your EFS Fuel Card, Inventory Information Approval System (IIAS). A couple of weeks later we were placed on credit hold for an account we hadnt been made aware of! However, now that the claims are being denied and I cannot access my account my HR Department states they cannot get involved. Wex Inc. does not appear to engage in any deceptive advertising strategies in its official materials. I just got my second invoice from WEX. Some may provide limited emergency repair services, tire changes, and other forms of vehicle maintenance. And how has this not already generated a class action lawsuit? The Prompts Information section appears. However, Visa and Mastercard offer their own fleet. The discrepancy between my ACTUAL gas pump purchases to what was shown on my monthly invoices were unexplainably high! Corporate Office Differences Between Fleet Cards and Commercial Credit Cards, Costs to Accept Visa or Mastercard Fleet Cards, Providing Level 3 Data: Equipment for Fleet Cards. Required fields are marked *. Find out more about WEX WEX FUEL CARDS WexLocationCode.setTransientValue("wex02"); Enter the limit in the Amount field. For example, a gallon-per-transaction limit for a type of fuel. If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). Ive had a FSA for many years and never have I ever experienced being denied a payment until our company switched over to WEX. High-risk merchant services provided through Electronic Merchant Systems (EMS). They state that the co-payments to my oncologist, uroloigst and optometirst appear to be fraudulent. An approved line of credit offered by Love's Travel Stops to approved customers. Never received a reply for my numerous e-mails with receipts for reimbursement out of my own account. Getting paid to re-write this page? The new policy will now appear in the Policy Number drop-down, allowing you to select and edit it. In the Hours field, enter the number of hours that must pass after a transaction before the limit is refreshed. Rising fuel costs may cross a threshold that may lead to destruction in demand for fuel. This company and their employees SUCK. This is a fraudulent account. Fraudulent? Now they want to give us back $86. Simply fill in th e credit card area on the bill providing your WEX Health debit card number. They arent as limited as store-branded cards, but arent as universal as fleet cards that are associated with Visa or Mastercard. been used fraudulently They should take responsibility & notify they made a mistake Ive spent hours trying to get this handled They seem unwilling to do much Please help make this all stop Thank you Update As of today 8/4/2022 on the phone with WEX Statements keep coming. With a female CEO, an executive team with 30% female leadership, and global workforce that is nearly half female, women are a key part of WEXs business at all levels. This way we can show businesses working with Upside that their offers for you are driving more business for them. Drivers can easily locate accepting stations using our Fuel Locator, accessible on desktop and mobile. Youll need to contact your credit card processor. There is an admin fee of 1.3% for all Visa and MasterCard, and 2.1% on AMEX transactions. Store branded cards that dont have a credit card company partnership are only usable at the locations associated with the brand. Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. Something seems very illegal about this and Im certain ExxonMobil is going to see an exponential reduction in revenue because of this overly aggressive, profit driven harassment of card holders. AVOID THIS COMPANY AT ALL COSTS. If it is not, click the Create a new QuickBooks account radio and enter the bank account name. Step 2: Swipe Card Insert your card, and then quickly retract it out of the card reader to begin the fuel purchasing process. If they want the information as to why I went to the dr they can investigate or ask the hospital for the receipts.