This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. My merchandise was treated as if its their own. Your item will now ship with Vestiaire's prepaid label. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. To find more information about reviews and trust on Sitejabber.com please visit. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. !I do not recommend this site for sellers !! The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! All while saving up to 90% off retail. no one likes to get ignored, especially when spending a thousand $$$$. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. has things improved for sellers? TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. You can see more about making an offer and settings here, and how to handle a counter offer here. New Arrivals Simple methods of shipping and return shipping. We're so sorry to hear that you've had a negative experience on our platform so far! Like Tradesy, people buy and sell clothing and accessories on eBay. This ensures that our customers almost never receive inauthentic items. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. Past experience, selection of merchandise and pricing. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. I'll be checking with you first on all my luxury purchases. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. According to Forbes, the resale is predicted to grow significantly. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. The person who started the class usit actin has proof of same. Saving favorites is a good way to be able to do so without putting something in the cart. It is really pretty and as what it was described in the posted photo.I am very impressed with Tradesy and this seller. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Collectables like Pokemon cards, coins, and antiques. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Because they want you to use your earnings for purchases on their app. Tradesy almost ripped me off of my $1,600. I like to browse extensively before making a purchase. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. They advertise a strict selling policy of authentic and accurate descriptions for listing. OneShop knows how challenging it is to resell online. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. The item cant be unbranded, and we may not accept the brand. One happy customer! I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Send us an email at team@tradesy.com, and we'll make this right. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. 2023 Trustpilot, Inc. All rights reserved. The bag was in perfect shape. Tradesy also streamlines your shipping process. This is often due to the lack of incentives to offer customers. What is the fee schedule for seller's selling on tradesy? Even after ordering the wrong color (user error) within moments we were assured it was no problem. Payment works a bit faster on Vestiaire Collective. Don't Do It! Do not use Tradesy everything negative you read in reviews is true unfortunately. These earrings are 100% fake and look awful. Thanks. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. We want to do anything we can to make each experience worthy of your best possible rating. since the order was placed even same day they are unable to assist with the modification of the transaction or even offer an account credit. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. However, they are returns or refunds on Tradesy. As a seller, you can also propose offers to users that liked your items. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? tradesy return policy for sellers. They were well-packaged and beautiful. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. among us voting screen generator; hidden valley transfer station hours. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. Another seller has started a class uit action. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. In addition, the high costs and slow pay has made customers question Tradesys professionalism. Lesson learnt and I will not do any business with this site anymore. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. I am just starting to try Tradesy so I'll see how it goes! In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. Tradesy allows you to list as many items for sale on the site without any additional fees. i purchased a $400.00 bag and have not heard anything from the seller. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. And if you sell more, then the fee increases to 19.8%. You can choose to disable the option to make an offer on an individual item or your entire closet. A 19.8% commission rate is used for any sales over $50. Regardless, we're terribly sorry for any trouble or inconvenience our current Return Policy has caused. Maybe I don't know how to use the system most effectively. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Don't put your stuff on this site. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. However, if you are a professional seller, buyers will have 14 days to return your items. I do not shop with tradesy any longer. OneShop is a financial technology company, not a bank. It was delivered December 29th. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. I have used you guys in the pass, Great Customer Service. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. Tradesy provides an accessible 24/7 customer support team. It also provides phone and email support. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. It offers free unlimited listing. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. Well the messed up big time with my bag, see it was authenticated by a very reputable company. The time money gets to your account is too long, and the safe transfer fee is too much. tradesy return policy for sellers. I will never use nor would I ever recommend selling on this site. Your Bag is Empty, Start Shopping! Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w Every thing I have bought from this site is FAKE! The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. anywho. The seller payout process is HORRIBLE. I'll never purchase anything from this scam company. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. Love the way this seller does business. In contrast, Tradesy does not offer as many tools for sellers. I have made good money with zero returns. An easy-to-use and user-friendly mobile app and online platform. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. It's Andrew from Tradesy, I hope this message finds you safe and healthy! Buyers have a maximum of four days after delivery to request a return. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. Last experience was not so good and never received. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Uncategorized ; June 21, 2022 tradesy return policy for sellers . Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. Photos must not come from the Internet; no retail photos or stock photos. Here's what happens next, Welcome Tradesy Buyers! Fast shipping and excellent condition! We're so sorry to hear about the trouble regarding our commission rate! Tradesy Categories . Especially, if they are claiming damage then I MUST know. All submitted reports are confidential and will never be shared with the listing owner. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Heres a Review on Tradesy. It goes against our guidelines to offer incentives for reviews. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Since negative online Tradesy reviewers are typically upset over misrepresented sales, this feature is very important. Or, if, No college? It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). To clarify, our team has actually been working remotely as we no longer have a headquarters. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. The website is user friendly to navigate. I chose Tradesy because it was the only place I could find the item I was looking for. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. Horrible experience. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. Why is it so secretive to tell me the exact return reason?? However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. We recently received your feedback and wanted to follow up with you. Moreover, you also are not permitted to create a single listing of multiple items. I have removed all my items from this shady scam company. Just wanted to be sure the correct final amount was charged to MasterCard. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. How long does it usually take after sellers ship the product? We recently received your feedback and wanted to follow up with you. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. However, Poshmark reportedly has a large audience of over eighty million users. Poshmark inspect item sold over 500 dollars before sending to the seller. When I found it in a smaller more fitting size and black, I've kept my eye on it. Here are 8 tips for writing great reviews. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. i never got 1 phone call in 2 weeks. This buyer probably knows how to cheat the system because they have sold many items on Tradesy. It came beautifully packaged. We use dedicated people and clever technology to safeguard our platform. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. It's all good!;-). Got a good deal on something I had been looking for. Replies to negative reviews in < 24 hours. tradesy return policy for sellers. Do they really expect me to send them ALL the video footage and photos I took of the item?? He never told me what the exact issue was and what was misrepresented. They have stolen money that is mine. They will also refund a sale without any communication with the seller, they don't even tell you why. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Tradesy Restricted Items: Keep These Off Your List. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. It enables you to post as many items as you want for free. Many online sales platforms have problems attracting customers to their sites. Moreover, Poshmark requires a little more high maintenance, while Tradesy is more like a list-it-and-leave-it platform. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. Best of luck to you! Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. -Tradesy will return all items deemed above fair market value. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. The cost of your item will show no shipping charge, as Vestiaire does not add the cost of shipping to the price of the item until the buyer starts the checkout process, and then the cost of the label is separated in the order breakdown for the buyer. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. It is the worst company to sell, if you are a seller run fast and dont ever use this company. That is, if the purchased item does not meet the criteria, buyers can receive store credit. We enable millions of customers to sell what's in their closets and fund their next shopping spree. I received a YSL bag that was counterfeit and item was sold new with tags. If it is deemed misrepresented by our Returns Team we will issue a refund to the original payment source.Additionally, You can request a return for any reason within 4 days of delivery. Now it is Vestaire and nobody will help me. So I'm praying I can find one thing that j actually like that is not fraudulent! Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? #HonestCompany;-) *****, Because I love designer items and the price is right. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. No explanation why, nor when I can expect my property back. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! See more here. Im not the only one who has submitted complaints. However, the fee is added to the sale price of every listed item. For items priced at less than $150, the payment processing fee will be just $5. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. use a hair dryer That means you buyers can return the sold item if it doesnt match their specifications. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Completing the purchase was relatively simple, quick and frustration free. If the item is found to be a replica you will be refunded in full. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. This company is a rip off. Yep. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Bunch of Bullies! Once done, the Tradesy app will show you the listing process. The buyer has your merchandise and Tradesy has your funds. Tradesy enables you to save. . I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. I can trust Tradesy sellers to be upfront and honest. It was overall a great experience! Smell will go away Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. The site is most especially patronized by women looking to shop for designer wears. On top of the site fee , they charge another fee to payout which can take up to 5 days. I deleted tradesy from my list. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. There was a hundred dollar coupon, and the bag was described as gently used. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. The last suggestion that was made to me was: If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. For sales over $50, Tradesy deducts commission of 19.8%. Everything worked out perfectly! It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Companies can ask for reviews via automatic invitations. It also came as scheduled. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. Once the whole process is complete, Tradesy will top up your earnings. Banks vs. Credit Unions: Whats the Difference? Were always here to help. If I were you, I'd contact Tradesy immediately. Were always here to help. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. She followed through with that. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. thanks. I think it your database could be updated. I have called and emailed several times regarding an item that came to me broken and fake! i bought a bag for over 700$ this is my 4th purchase. On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. Sell the bag on our site! Looking for a nice leather purse. I am currently in the process of trying to remove my funds from Tradesy, since they are closing. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Very pleased first-time Tradesy user. Great Customer ServiceThank Andrew for providing me excellent C. S. And so, it becomes difficult to point out which platform is best for selling clothes. i checked her sold items and she sold about 6 of the same bag with the same photos. PleaSe do not trust their promise of selling AUTHENTIC items ! To us, your feedback is everything, wed love to hear from you. I could deal with a short hold Two weeks later the funds were available on the 11th of January. No problem. You would figure a company that charges 19% commission would encourage more selling. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. They refused to refund me back the money. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Hi Sandra, We hate that you had a bad experience. Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. But all the reviews said it was legit and I could not find the item anywhere else. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. I'm sure glad I did! How many days has it been since you purchased the handbag? Tradesy is an e-commerce website where you can sell anything from designer clothing, shoes, handbags, accessories, and all ceremonial-related items, from gowns to tuxedos. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review.